IT Systems Support Specialist
17 hours ago
Key Responsibilities:
- Collaborate with cross-functional teams to deliver exceptional IT support.
- Provide IT access and setup for new users, ensuring seamless onboarding.
- Support the implementation of IT systems, including user management and reporting.
- Offer user training for systems and basic IT skills, enhancing overall proficiency.
- Maintain training manuals and ensure systems are used effectively.
- Perform UAT of upgrades and fixes, guaranteeing system stability.
Requirements:
- Experience in providing 1st/2nd line IT support, with a focus on IT systems and applications.
- Office 365 support and user management expertise.
- SharePoint knowledge and excellent communication skills.
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