Radiology Services Supervisor

3 weeks ago

Nottingham, Nottingham, United Kingdom InHealth Group Full time

Position Overview

InHealth is a leading provider of diagnostic and healthcare solutions, serving millions of patients annually. Our Radiology Services Supervisors play a crucial role in our organization, ensuring that we meet customer needs while adhering to our service commitments.

As a leader, you will guide and nurture your team, aligning with our mission to enhance healthcare delivery.

Key Responsibilities

In your capacity as Radiology Services Supervisor, your expertise will be essential in steering the delivery of exceptional radiographic services consistently.

By fostering a culture of ongoing enhancement, you will achieve operational efficiencies while maintaining a focus on patient and client satisfaction.

You will oversee all aspects of team and service management (including MRI and PET-CT), exploring new revenue opportunities and cultivating strong relationships with our clients.

Operational Duties

  • Guaranteeing the highest standards of patient care while fulfilling client expectations.
  • Complying with all regulatory standards and exceeding budgetary goals.
  • Collaborating with the Operations Manager to develop and execute operational strategies for your unit.
  • Ensuring resources and processes are optimized for effective and professional service delivery.
  • Establishing, monitoring, and achieving stringent performance management objectives.
  • Generating regular reports for the Operations Manager.
  • Building strong partnerships with clients, including Trust Management, Cardiologists, Radiologists, and referring clinicians.
  • Successfully managing projects as required.

Team Leadership

  • Ensuring adequate staffing through strategic planning.
  • Leading recruitment efforts and monitoring workforce metrics.
  • Designing and implementing comprehensive onboarding programs for new hires.
  • Mentoring team members to foster their professional growth.
  • Conducting annual performance reviews that include personal development plans.
  • Maintaining accurate training and appraisal records for the team.
  • Enhancing employee engagement through regular feedback and a positive work environment.
  • Supporting the resolution of disciplinary and grievance issues.

Financial Management

  • Effectively managing the department's budget to minimize costs without compromising service quality.
  • Ensuring timely processing of Purchase Orders.
  • Accurately tracking hours worked, leave, and expenses for payroll purposes.
  • Collaborating with your InHealth Business Partner for accurate billing.

Compliance and Quality Assurance

  • Implementing appropriate policies and procedures effectively.
  • Managing incidents and complaints in line with InHealth protocols.
  • Adhering to all relevant policies and regulations, including clinical governance and data protection.

Equipment Oversight

  • Ensuring all departmental equipment is functioning correctly and serviced regularly.
  • Training team members on procedures for equipment malfunctions.
  • Reporting equipment issues promptly to the appropriate parties.
  • Investigating and resolving faults to prevent recurrence.
  • Keeping detailed logs of equipment service and maintenance.

Ideal Candidate Profile

  • Proven experience leading a diverse team.
  • Extensive background in managing and delivering diagnostic services.
  • Familiarity with regulatory requirements and health and safety standards.
  • Strong organizational skills with the ability to prioritize effectively.

Preferred Experience

  • Handling radioactive materials.
  • Operating imaging technologies (MRI, PET-CT, CT, Ultrasound).
  • Experience in a similar managerial role within healthcare.
  • Involvement in recruitment and retention strategies.
  • Managing complex budgets and contract performance metrics.
  • Building and maintaining business relationships.
  • Leading teams to achieve operational success.
  • Utilizing information management systems effectively.

Qualifications

Essential

  • Relevant qualifications as outlined in the full job description.

Desirable

  • Additional qualifications as specified in the full job description.

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