Healthcare Support Worker

2 days ago

Lincoln, Lincolnshire, United Kingdom United Lincolnshire Hospitals NHS Trust Full time
Job Title: Healthcare Support Worker

We are seeking a skilled and compassionate Healthcare Support Worker to join our team at United Lincolnshire Hospitals NHS Trust. As a key member of our healthcare team, you will play a vital role in delivering high-quality patient care and supporting our healthcare professionals.

Job Summary

The successful candidate will work under the supervision of a registered staff member or dental nurse, undertaking defined responsibilities in a variety of clinics within the specialty. You will be responsible for providing safe, compassionate, and competent care to our patients and service users, adhering to Trust policies, protocols, and guidelines.

Main Responsibilities
  • Provide high-quality patient care and support to healthcare professionals
  • Work under supervision to undertake defined responsibilities in clinics
  • Adhere to Trust policies, protocols, and guidelines
  • Support patients and service users in a safe and compassionate manner
  • Collaborate with healthcare professionals to deliver high-quality care
Requirements
  • English and Maths qualification at GCSE grades A*- E, or Functional Skills Level 1
  • NVQ Level 2/3 in a Health Related area or equivalent experience
  • Successful completion of the Care Certificate
  • Knowledge of Oral Maxillofacial & Orthodontics
  • ECDL qualification or equivalent
  • Ability to work in a demanding and busy environment
  • Understanding the role of the Healthcare Support Worker
  • Ability to manage time effectively
  • Ability to work effectively on an individual basis and as part of a multi-disciplinary team
  • Good customer care skills
  • Good written and verbal communication skills
  • Ability to engage in effective working relationships with both patients, their relatives and colleagues
  • Knowledge of confidentiality, infection prevention and dignity in care within the workplace
  • Ability to prioritise and manage daily workload
  • Awareness and Knowledge of the dignity in care agenda
  • Ability to recognise own limitations
  • Ability to evidence/demonstrate key values and behaviours in line with both the Trust framework
  • Working knowledge of Health and Safety, Infection Prevention and Manual Handling
Previous Experience
  • Experience of working in a customer focused environment
  • Experience of using computer systems for data entry and retrieval
  • Previous experience of working in a health / care setting
Specific Requirements
  • Flexible in approach to work – must be able to undertake shift work where required
  • Ability to use own initiative
  • Committed to on-going personal development
  • Willing to undertake and complete the Care Certificate within 12 weeks of commencing employment and further education, training and development relevant to the post
  • Committed to completing the Senior Healthcare Support Worker Apprenticeship Standard qualification within 18mth period

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