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Healthcare Office Coordinator
2 months ago
Position Overview
The Healthcare Office Coordinator will play a vital role in supporting the operational functions of a busy medical practice.
This position offers a competitive salary, NHS Pension, and generous annual leave.
If you are detail-oriented, organized, and passionate about contributing to a healthcare team, this role may be an excellent fit for you.
Key Responsibilities
The successful candidate will demonstrate a calm and positive demeanor, possess strong organizational skills, and excel in multitasking and prioritization. Responsibilities include:
- Managing administrative tasks efficiently in a dynamic healthcare setting.
- Supporting clinical staff and ensuring effective communication with patients and colleagues.
- Utilizing IT systems to navigate complex processes and maintain accurate records.
- Performing reception duties as needed to ensure seamless patient care.
Specific Duties
As part of the administrative team, you will be responsible for:
- Providing accurate audio typing services for medical professionals, including referral letters and patient correspondence.
- Utilizing electronic referral systems for patient transfers to other healthcare providers.
- Scanning and organizing all correspondence within patient medical records.
- Triage clinical correspondence and manage workflow for necessary documentation.
- Coding relevant clinical information into patient records.
- Scheduling, modifying, and canceling patient appointments as required.
- Maintaining an effective recall system for patient follow-ups, including immunizations and screenings.
- Processing insurance and legal reports promptly.
- Covering reception duties when necessary.
- Completing tasks in workflow management systems efficiently.
- Collaborating with GPs, nurses, and other staff to address administrative needs.
- Maintaining safeguarding and practice registers.
- Participating in practice meetings and training sessions as required.
Work Environment
The role requires adherence to legislative requirements and practice policies to ensure a safe working environment. You will be expected to embody the values and vision of Hope Citadel Healthcare, promoting quality healthcare for all patients.
Candidate Profile
Essential Qualifications
- Proven experience in a fast-paced administrative role.
- Background in healthcare administration.
- Strong organizational and communication skills.
Desirable Qualifications
- Experience working within a general practice setting.
This job description is subject to periodic review and may be adjusted as necessary. You may also be required to undertake additional reasonable duties as requested.
