Customer Experience Specialist

3 hours ago

Leeds, Leeds, United Kingdom PHMG Full time £55,000

## About PHMG

PHMG is a global leader in audio branding, serving over 37,000 clients across 50+ countries. We help businesses elevate their brand and customer experience by embracing the power of sound.

## Our Mission

We saw the need for a fresh approach to audio branding, one that harmonizes creativity, technology, and results. Our team is passionate about innovation and excellence, and we're committed to providing world-class audio branding solutions to our clients.

## The Role

As a Sales and Growth Expert at PHMG, you'll be contacting prospective Canadian B2B clients by phone to introduce the unique benefits of audio branding. You'll work closely with our data team to source leads and create your own verticals. Previous B2B sales experience is a plus, but we're open to people from different backgrounds.

## Key Responsibilities

* Concept-selling the unique benefits of audio branding over the phone
* Booking quality sales meetings for our outside sales representatives
* Exceeding high volume sales goals while working in a team environment
* Meeting and/or exceeding quotas (sales rankings preferred)
* Thriving in a competitive, sociable sales environment

## Training and Development

* Comprehensive in-class sales academy course with our internal training manager
* Bi-weekly training from management on commercial awareness, strategic sourcing, tonality and cadence, closing techniques, and more
* One-to-one training for management and coaching skills upon promotion
* Additional training from department heads, data support, and engineering teams
* Clear path to progression with promotion opportunities as early as 5-8 months for top performers

## Benefits

* 23 days annual leave plus public holidays (increasing by 1 day every year of service)
* Enhanced Life Cover
* Free gym membership after 3 months
* Free breakfast, fruit, onsite bar
* 50 timekeeping bonus (£600 per year)

## Join PHMG

If you're a motivated and ambitious individual looking for a challenging role in sales and growth, we'd love to hear from you. Apply now to become part of our vibrant team and take your career to the next level.

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