Current jobs related to Customer Experience Specialist - Leeds, Leeds - Novuna
-
Customer Experience Specialist
3 weeks ago
Leeds, Leeds, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Leeds, UK.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information to customers.Resolve customer issues efficiently and escalate when necessary.Process customer orders and...
-
Customer Experience Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Vodafone Full timeAbout the RoleWe are seeking a highly motivated and sales-oriented Customer Experience Specialist to join our team in our Vodafone Leeds Commercial Street Partner store. In this role, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered.Your Key ResponsibilitiesProvide exceptional...
-
Customer Experience Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Page Personnel Sales Full timeAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our team at Page Personnel Sales. As a key member of our customer-facing team, you will be responsible for providing exceptional support and guidance to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesHandle incoming and outgoing phone calls, responding...
-
Customer Experience Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Vodafone Full timeKey Responsibilities:We are seeking a motivated and sales-oriented individual to join our team in our Vodafone Leeds White Rose Partner store. As a Customer Experience Specialist, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered.Requirements:We are looking for people who are...
-
Customer Experience Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Vodafone Full timeKey Responsibilities:We are seeking a highly motivated and sales-oriented Retail Adviser to join our team in our Vodafone Leeds White Rose Partner store. As a Customer Experience Specialist, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered.Key Skills:Level-headed and mature...
-
Customer Experience Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Bannatyne Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team at Bannatyne. As a key member of our club team, you will be responsible for delivering exceptional customer service and ensuring that our members have an outstanding experience.Key ResponsibilitiesRepresent the Bannatyne brand ethos and provide a...
-
Customer Experience Specialist
3 weeks ago
Leeds, Leeds, United Kingdom Sweet Squared Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our Customer Care department, you will be responsible for delivering exceptional customer service and support to our customers nationwide.The ideal candidate will have a passion for the hair and beauty...
-
Customer Service Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Workwell People Solutions Ltd Full timeCustomer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our team at Workwell People Solutions Ltd. As a key member of our customer experience team, you will play a crucial role in ensuring our customers receive exceptional levels of service and support.Key Responsibilities:Act as the central point of contact for...
-
Customer Service Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Workwell People Solutions Ltd Full timeCustomer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our team at Workwell People Solutions Ltd. As a key member of our customer experience team, you will play a crucial role in ensuring our customers receive exceptional levels of service and support.Key Responsibilities:Act as the central point of contact for...
-
Customer Experience Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Jet2 Full timeAbout the Role:We are seeking a talented Customer Experience Specialist to join our vibrant Marketing & Digital department at Jet2.com and Jet2holidays. As a key member of our team, you will play a crucial role in driving insights and shaping our customer experiences.Key Responsibilities:Lead our efforts to understand and enhance customer journeys,...
-
Customer Experience
2 weeks ago
Leeds, Leeds, United Kingdom Jet2 Full timeJob Title: Customer Experience & Insights SpecialistJob Summary:We are seeking a Customer Experience & Insights Specialist to join our Marketing & Digital department at Jet2.com and Jet2holidays. As a key member of our team, you will be responsible for driving insights and shaping customer experiences.Key Responsibilities:Lead our efforts to understand and...
-
Customer Experience Quality Specialist, Leeds
2 weeks ago
Leeds, Leeds, United Kingdom Corriculo Ltd Full timeCustomer Experience Quality SpecialistAt Corriculo Ltd, we're seeking a skilled Customer Experience Quality Specialist to join our award-winning team. As a seasoned Call Quality professional, you'll play a vital role in auditing customer interactions and ensuring they meet our exceptional customer service standards.The RoleYou'll use Nexidia/Nice speech...
-
Customer Experience Manager
3 weeks ago
Leeds, Leeds, United Kingdom Fruition IT Resources Limited Full timeCustomer Support ManagerFruition IT Resources Limited is seeking a skilled Customer Support Manager to join their team. This is a hybrid role based in Leeds, with a salary of up to £35,000.The successful candidate will be responsible for leading a team of technical support specialists and championing the customer experience on the company's bespoke software...
-
Customer Experience Specialist
7 days ago
Leeds, Leeds, United Kingdom Iwoca Full timeAbout the RoleWe're looking for a skilled Customer Success Advisor to join our team at Iwoca. As a key member of our Customer Success team, you'll play a critical role in delivering exceptional customer experiences and driving business growth.This is a hybrid role that offers the perfect blend of remote and office work. You'll have the flexibility to split...
-
Customer Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Novuna Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesAct as the...
-
Customer Experience Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Novuna Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesAct as the...
-
Customer Experience Specialist
1 month ago
Leeds, Leeds, United Kingdom Novuna Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesActively...
-
Customer Experience Specialist
1 month ago
Leeds, Leeds, United Kingdom Novuna Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesActively...
-
Customer Experience Specialist
2 months ago
Leeds, Leeds, United Kingdom Sofology Full timeAbout SofologyWe're a dynamic and innovative company that's passionate about delivering exceptional customer experiences. As a Sofologist, you'll be part of a team that's dedicated to crafting an unrivalled sofa experience that leaves our customers and colleagues in awe.Our ValuesWe embody three core values that guide everything we do:Roll Out The Red Carpet...
-
Customer Experience Specialist
2 months ago
Leeds, Leeds, United Kingdom Sofology Full timeAbout SofologyWe're a dynamic and innovative company that's passionate about delivering exceptional customer experiences. As a Sofologist, you'll be part of a team that's dedicated to crafting an unrivalled sofa experience that leaves our customers and colleagues in awe.Our ValuesWe embody three core values that guide everything we do:Roll Out The Red Carpet...
Customer Experience Specialist
2 months ago
We are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.
Key Responsibilities- Actively listen to customers to understand their needs and resolve any issues to their satisfaction
- Become a subject matter expert of our products and services to provide guidance and support to customers
- Work collaboratively with the wider team to ensure fair customer outcomes are met
- Deal with customer complaints and find resolutions to problems, displaying empathy and professionalism
We are looking for a positive and enthusiastic individual with excellent interpersonal skills, including verbal and written communication. You should be comfortable working in a fast-paced environment and have strong problem-solving skills to handle difficult situations.
What We OfferAt Novuna, we take our people promise seriously. We offer a market-benchmarked salary, an excellent annual bonus scheme, flexible hybrid working, and a range of benefits, including 25 days' holiday, a wellbeing package, and discounts on tech, health, and fitness.
Next StepsIf you are passionate about delivering outstanding customer service and believe you have what it takes to excel in this role, please submit your application. The application process consists of three stages: a customer-orientated questionnaire, a video CV, and a face-to-face interview and written exercise.
