Claims Resolution Specialist

2 weeks ago


Essex, United Kingdom MW Appointments Full time
{"Job Title": "Claims Resolution Specialist", "Job Summary": "We are seeking a skilled Claims Resolution Specialist to join our team at MW Appointments. As a Claims Resolution Specialist, you will be responsible for handling insurance claims efficiently and effectively, ensuring that payment for valid claims is made to policyholders while being vigilant for potential fraudulent activity.

Key Responsibilities:

* Handle new insurance claims notifications and collect accurate information and documents to proceed with a claim
* Analyze claims made by policyholders and guide them on how to proceed
* Contact third-party services as required
* Recognize potentially fraudulent claims and understand the process to follow
* Ensure fair settlement of claims and understand cases where full payment may not be made
* Identify and handle customer complaints within the Company's complaints procedure

Requirements:

* Knowledge and experience in handling Personal Lines and Commercial claims
* Excellent written and verbal communication skills
* Polite telephone manner and excellent organizational skills
* Proficiency in MS Office packages and OGi system

If you have a strong background in claims handling and excellent communication skills, we encourage you to apply for this exciting opportunity.

At MW Appointments, we are committed to providing a supportive and inclusive work environment. We offer competitive salaries and benefits packages to our employees.

Apply now to take the first step towards a rewarding career as a Claims Resolution Specialist"}

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