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Claims Handler

2 months ago


Essex, United Kingdom MW Appointments Full time

Job Summary

Our client, a leading Lloyds Underwriting Agency, is seeking a highly skilled Motor Claims Handler to join their expanding Motor department in Essex. The successful candidate will be responsible for handling a caseload of Personal Injury claims, utilizing their expertise to negotiate settlements and provide exceptional customer service.

Main Responsibilities:

  • Manage claims through applicable portals, ensuring timely and efficient resolution.
  • Negotiate policyholder and third-party claims to settlement, including Personal Injury claims.
  • Communicate effectively with brokers, solicitors, and adjusters to ensure seamless claim processing.
  • Assist with internal and external audit processes, maintaining compliance and quality standards.
  • Liaise with underwriters on claims issues, providing expert advice and guidance.
  • Deliver exceptional service to internal and external customers, upholding the company's reputation for excellence.

Essential Skills and Qualifications:

  • Previous experience in a similar claims role, with a strong understanding of Personal Injury Motor claims.
  • Excellent negotiation and communication skills, with the ability to build strong relationships with stakeholders.
  • Knowledge of RTA and Credit Hire, with a solid understanding of relevant laws and regulations.

Desirable Skills and Qualifications:

  • Good organizational skills, with the ability to prioritize tasks and manage multiple claims simultaneously.
  • Knowledge of the MOJ portal, with experience in using it to manage claims.

About the Role:

  • Permanent position, based in Essex with a hybrid working arrangement.
  • Competitive salary range of £30,000 - £32,000, depending on experience.
  • Opportunity to join a growing organization with a strong commitment to training and development.
  • A supportive and inclusive work environment, with a focus on employee well-being and career growth.