Customer Service Representative

4 weeks ago

Cambridge, Cambridgeshire, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Cambridge Clifton Rd Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities
  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
  • Process transactions accurately and efficiently, handling customer queries and concerns in a professional manner.
  • Contribute to visual merchandising and store displays, ensuring that the store looks appealing and inviting to customers.
  • Participate in stock management, including receiving and processing stock deliveries, and maintaining accurate inventory levels.
  • Support colleagues during peak periods, such as weekends and holidays, to ensure that the store is adequately staffed.
What We Offer
  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, including on-the-job training and ongoing development opportunities.
  • A supportive and inclusive work environment, with opportunities to work with a diverse team.
  • A range of benefits, including discounts on Tesco products, access to employee discounts, and a pension scheme.
  • Opportunities for career progression and advancement within the company.
About Us

Tesco is a leading retailer with a commitment to serving our customers, communities, and planet. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We welcome applications from candidates of all backgrounds and abilities.

We are committed to providing a safe and healthy work environment for all our colleagues. We offer a range of benefits, including access to free wellbeing services, life cover, and an award-winning pension scheme.

At Tesco, we believe that everyone deserves to be treated with respect and dignity. We are committed to creating a workplace that is free from harassment and bullying, and where everyone feels valued and supported.

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