Employee Relations Specialist

5 days ago

Walthamstow, Greater London, United Kingdom Randstad Enterprise Full time
About the Role

We are seeking an experienced Employee Relations Specialist to join our team at Randstad Enterprise. As an Employee Relations Specialist, you will play a critical role in providing advice and support to line managers, associates, and P&O Business Partners on a range of Employee Relations issues.

Key Responsibilities
  • Provide guidance and support to line managers and associates on Employee Relations matters, including performance improvement, conduct issues, grievances, sickness absence, and flexible working requests.
  • Conduct thorough and objective investigations into Employee Relations issues, ensuring compliance with company policies, the Associate Concept, and legislative requirements.
  • Partner with line managers to develop and implement performance improvement plans and provide coaching on performance management.
  • Provide interpretation of Employee Relations policies and processes to line managers and Business Partners, making recommendations for policy enhancements and updates as needed.
  • Engage with the Associate Relations Manager and Lead on complex, high-risk situations, ensuring effective case management and resolution.
  • Ensure accurate documentation and follow-up on Employee Relations cases.
  • Work collaboratively with the Associate Relations Manager to manage case volumes, identify trends, and initiate process improvements.
  • Contribute to the development of AR Capability programs for line managers and P&O Business Partners, focusing on effective people management and conflict resolution.
  • Support the Associate Relations Manager on organizational change initiatives, including restructuring, business transfers, and changes to terms and conditions of employment.
  • Identify and partner on AR trends and best practices, contributing to the development of the AR Strategy and UK/Ireland Priority set.
  • Assist with Data Subject Access Requests (DSARs) and partner with internal legal counsel, FeDs, and Data Privacy teams as required.
  • Collaborate with Legal Counsel on employment issues, ensuring compliance with company policies and legislative requirements.
Requirements
  • Significant experience working in Employee Relations, ideally with a CIPD qualification and degree-level education.
  • Strong communication, written, and interpersonal skills, with the ability to work effectively with diverse stakeholders across all levels of the organization.
  • Strong understanding of UK employment law and ability to manage internal and external resources to mitigate risks to the business and reputation.
  • Ability to handle and maintain confidential and sensitive information, with strong consultancy and problem-solving skills.
  • Strong conflict management skills, with the ability to work independently and own discrete areas of responsibility.
  • Solid experience in case management, including the use and development of case management and reporting systems.
  • Confident in P&O data analytics and insight generation, with a customer mindset and interpersonal skills.
  • Ability to build trust and interface effectively with all levels of associates and line managers.
  • Experience of coaching managers on performance and conduct matters, with the ability to handle and prioritize a high case load.

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