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Automation Systems Engineer
2 months ago
Rise Technical Recruitment Limited is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients.
Key Responsibilities
- Provide technical support and assistance to clients via phone, email, and in-person
- Troubleshoot and resolve technical issues related to Mechatronic equipment, PLCs, Servo Drives, and HMI's
- Develop and maintain technical documentation and knowledge base
- Collaborate with cross-functional teams to resolve complex technical issues
- Stay up-to-date with industry trends and advancements in Mechatronic equipment and automation systems
Requirements
- Background in Mechatronic equipment, PLCs, Servo Drives, or HMI's
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in technical documentation and knowledge base management
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Hybrid working arrangement
- Profit share bonus
- Specialist training and development programs
Location
Site based in the UK, commutable from Cheltenham, Gloucester, Tewkesbury, Ledbury, and Worcester.