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Patient Services Coordinator

2 months ago


East Grinstead, West Sussex, United Kingdom Judges Close Surgery- Modality Mid Sussex Full time
Job Title: Patient Services Assistant

We are seeking a highly skilled and compassionate Patient Services Assistant to join our team at Judges Close Surgery- Modality Mid Sussex. As a key member of our practice team, you will provide exceptional patient care and administrative support to ensure the smooth running of our practice.

Key Responsibilities:
  • Provide patient-facing support, including appointment booking, general enquiries, and signposting to relevant team members or services.
  • Perform a range of administrative duties, including data entry, filing, and maintaining accurate records.
  • Develop and maintain effective relationships with patients, doctors, and other healthcare professionals.
  • Contribute to the development and implementation of new and innovative solutions to improve patient care and practice efficiency.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic medical terminology and knowledge of reception protocols.
  • Proficiency in MS Word, Outlook, Excel, and other relevant software packages.
  • Customer service orientation and problem-analysis skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • Flexible working arrangements and a healthy work-life balance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and caring individual who is passionate about delivering exceptional patient care, please submit your application.