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Patient Services Coordinator
2 months ago
We are seeking a highly skilled and compassionate Patient Services Assistant to join our team at Judges Close Surgery- Modality Mid Sussex. As a key member of our practice team, you will provide exceptional patient care and administrative support to ensure the smooth running of our practice.
Key Responsibilities:- Provide patient-facing support, including appointment booking, general enquiries, and signposting to relevant team members or services.
- Perform a range of administrative duties, including data entry, filing, and maintaining accurate records.
- Develop and maintain effective relationships with patients, doctors, and other healthcare professionals.
- Contribute to the development and implementation of new and innovative solutions to improve patient care and practice efficiency.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Basic medical terminology and knowledge of reception protocols.
- Proficiency in MS Word, Outlook, Excel, and other relevant software packages.
- Customer service orientation and problem-analysis skills.
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- Flexible working arrangements and a healthy work-life balance.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and caring individual who is passionate about delivering exceptional patient care, please submit your application.