Perioperative Service Coordinator

4 weeks ago


East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and communicative individual to join our team as a Perioperative Service Coordinator. This role will be responsible for managing the reception desk and providing administrative support in the Main Theatres and Hand Trauma areas.

Key Responsibilities

  • Manage the reception desk, greeting patients and visitors, and direct them to the appropriate waiting area or other departments as required.
  • Answer non-clinical enquiries in a professional, empathetic, polite, and courteous manner.
  • Undertake clerical duties as directed by clinical staff on duty or the Clinical Services Manager.
  • Book patients into the Unit, entering demographic details onto Patient Centre/Patient Administration System (PAS).
  • Collect and deliver post for internal and external mail.
  • Ensure the waiting area is clean and tidy, reporting any issues to the Clinical Service Manager.

Person Specification

Essential

  • A good standard of secondary education to include GSCE English or able to demonstrate knowledge within this field through practical experience.
  • Excellent command of English, both written and verbal.

Desirable

  • Knowledge and evidence of use of computer systems to enter data accurately.
  • Patient Centre/Patient Administration System (PAS).

About Us

Queen Victoria Hospital NHS Foundation Trust is a specialist NHS hospital providing life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England and beyond. We are committed to providing the highest quality care and the best clinical outcomes.



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