Perioperative Service Coordinator
4 weeks ago
About the Role
We are seeking a highly organized and communicative individual to join our team as a Perioperative Service Coordinator. This role will be responsible for managing the reception desk and providing administrative support in the Main Theatres and Hand Trauma areas.
Key Responsibilities
- Manage the reception desk, greeting patients and visitors, and direct them to the appropriate waiting area or other departments as required.
- Answer non-clinical enquiries in a professional, empathetic, polite, and courteous manner.
- Undertake clerical duties as directed by clinical staff on duty or the Clinical Services Manager.
- Book patients into the Unit, entering demographic details onto Patient Centre/Patient Administration System (PAS).
- Collect and deliver post for internal and external mail.
- Ensure the waiting area is clean and tidy, reporting any issues to the Clinical Service Manager.
Person Specification
Essential
- A good standard of secondary education to include GSCE English or able to demonstrate knowledge within this field through practical experience.
- Excellent command of English, both written and verbal.
Desirable
- Knowledge and evidence of use of computer systems to enter data accurately.
- Patient Centre/Patient Administration System (PAS).
About Us
Queen Victoria Hospital NHS Foundation Trust is a specialist NHS hospital providing life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England and beyond. We are committed to providing the highest quality care and the best clinical outcomes.
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