Community Engagement Volunteer

3 months ago


Reading, Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

Position Overview

Are you passionate about enhancing healthcare experiences? We invite you to join us as a Community Engagement Volunteer, contributing to a dedicated team of volunteers focused on improving services within our organization.

Note: This is an unpaid volunteer position.

Key Responsibilities

As a Community Engagement Volunteer, you will collaborate with various departments, influencing and guiding decisions throughout the organization.

Your role will involve fostering strong connections between healthcare professionals, patients, caregivers, and the wider community. You will ensure that patient perspectives and needs are prioritized in decision-making processes, representing diverse views at all organizational levels.

Volunteers in this role should be eager to deepen their understanding of the challenges faced by our organization and demonstrate a commitment to enhancing healthcare services. You will be encouraged to think broadly about health and wellness.

As a Community Engagement Volunteer, you will inspire and support others in navigating change, maintaining a focus on improving patient outcomes and experiences.

Projects may emerge from departmental needs for input on potential enhancements, where your insights as a Community Engagement Volunteer will be invaluable. You may also bring forward your own ideas for improvement, allowing us to assist you in exploring feasible solutions.

About Our Organization

Our values define the kind of organization we strive to be:

  • Compassionate: We build relationships grounded in empathy, respect, integrity, and dignity, treating everyone with care and understanding.
  • Aspirational: We are committed to continuous improvement, aiming to excel as individuals and as an organization.
  • Resourceful: We respond to current and future challenges in effective, efficient, and innovative ways.
  • Excellent: We are dedicated to excellence in all our endeavors, prioritizing patient safety and quality.

Volunteer Activities

Community Engagement Volunteers may participate in:

  • Interviews with multidisciplinary teams
  • Policy evaluations
  • Quality enhancement initiatives
  • Working groups
  • Training programs for overseas nurses
  • Accreditation processes
  • Task-focused groups
  • Assessments of nursing skill levels
  • Leadership development programs
  • Regular meetings on governance and safety
  • Transformation and digital improvement projects

Who Can Become a Community Engagement Volunteer?

Ideal candidates will possess a willingness to learn about healthcare services, a commitment to improving them, and the ability to provide constructive feedback. Personal experience as a patient or caregiver is beneficial.

Volunteers should be prepared to represent diverse patient perspectives, including those from various backgrounds and health conditions. Understanding the unique challenges faced by our local community is advantageous.

Commitment to the role includes attending a comprehensive training program, which is conducted over several weeks. Following training, volunteers are expected to commit to a minimum duration, with the option to continue beyond that period.

While there is no fixed requirement for weekly hours, volunteers should indicate their availability and ensure they can maintain regular attendance for any group or project they join.

Application Process

In your application, please articulate your interest in becoming a Community Engagement Volunteer and how you align with our values and expectations. You may also wish to share any relevant experiences that would enhance your candidacy.

Our Vision

We aspire to collaborate in delivering exceptional care for our community, guided by our strategic objectives:

  • Quality: Ensuring the highest standards of healthcare.
  • People: Creating an excellent workplace for training and development.
  • Partnership: Building a sustainable healthcare system through collaboration.
  • Innovation: Leveraging technology to enhance efficiency.
  • Sustainability: Managing resources effectively to achieve optimal outcomes.


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