Customer Service Representative

2 weeks ago


Addlestone, Surrey, United Kingdom Stonegate Group Full time

About Us

Pub & Dining is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes well-known brands such as Slug & Lettuce, Be At One, and Popworld.

Job Summary

We are seeking a skilled Bar Team Member to join our team at Cricketers Row. As a Bar Team Member, you will be responsible for delivering exceptional customer service, preparing and serving high-quality food and drink, and maintaining a clean and safe environment for guests and colleagues.

Key Responsibilities

  • Welcome and engage every guest, ensuring a warm and welcoming atmosphere.
  • Prepare and serve our high-quality food and drink, making recommendations to elevate guest experiences.
  • Maintain a clean and safe environment, adhering to health and safety standards.
  • Work collaboratively with the team to deliver excellent customer service and achieve sales targets.

What We Offer

  • Flexible working arrangements to suit your needs.
  • VIP entry to our pubs and bars.
  • 25% off food and drink for you and all your friends in over 800 sites.
  • Early access to your earned wages.
  • Opportunities to develop your skills and career with our award-winning development programmes.

About the Role

This is an exciting opportunity to join a dynamic and fast-paced team, working in a popular pub in a bustling area. As a Bar Team Member, you will be responsible for delivering exceptional customer service, working collaboratively with the team to achieve sales targets, and maintaining a clean and safe environment.

Requirements

  • Must be at least 18 years old, as the role involves the sale of alcohol.
  • Previous experience in a similar role is not necessary, as we will provide comprehensive training.


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