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Patient Services Representative
2 months ago
We are seeking a dedicated and organized individual to join our team as a Patient Administrator at Reed. The successful candidate will be the first point of contact for patients, providing administrative support and ensuring a smooth and efficient experience for all visitors to the facility.
Key Responsibilities:- Greet patients and visitors in a courteous and professional manner.
- Schedule and confirm patient appointments, surgeries, and medical consultations.
- Manage patient records and ensure that all information is accurate and up to date.
- Handle patient inquiries in person, online, and via telephone, providing information and assistance.
- Process billing and insurance claims and take payments for services.
- Coordinate with healthcare professionals to ensure optimal patient care.
- Maintain confidentiality of all patient information in accordance with privacy laws and facility policies.
- Proven experience as a Patient Administrator or similar administrative role in healthcare.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal abilities.
- Proficiency in using healthcare software and patient management systems.
- Familiarity with medical terminology and healthcare procedures.
- Ability to multitask and handle a fast-paced environment.
- A compassionate and patient-focused approach.
- Competitive salary and benefits package.
- Opportunities for professional development and training.
- Supportive and collaborative work environment.
