Customer Claims Specialist
6 days ago
Job Summary:
We are seeking a highly skilled Mandarin speaking Customer Claims Specialist to join our team at People First. As a key member of our team, you will be responsible for maintaining accurate customer insurance data, updating receivable and receipt information, and communicating with sales teams and customers to resolve claim issues.
Key Responsibilities:
- Maintain accurate and up-to-date customer insurance data, including receivable and receipt information.
- Update sales policy in an internal system on a regular basis.
- Review and process claims from customers, collecting required information for manager's review.
- Communicate with sales teams and customers to resolve claim issues.
- Issue credit notes via an internal system.
Requirements:
- Bachelor's degree in Accounting, Finance, or a relevant field.
- Working experience in a similar role is preferred.
- Fluent in English and Mandarin.
- Excellent verbal and written communication skills.
- Attention to detail and ability to work accurately in a fast-paced environment.
- Proficient in Excel and skilled in most functions.
- Self-motivated and able to work well in a team setting.
What We Offer:
As a Customer Claims Specialist at People First, you will have the opportunity to work with a diverse team and contribute to the success of our organization. We offer a competitive salary and a dynamic work environment.
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