Registration Support Specialist
3 weeks ago
About the Role
Opus People Solutions is seeking a dedicated and organized Registration Support Specialist to join Suffolk County Council's Register Office in Lowestoft on a temporary basis.
As part of the Registration Service, you will play a vital role in supporting the smooth operation of various registration activities. This includes handling inquiries from the public, scheduling appointments and ceremonies, issuing certificates, and conducting searches within historical records. Your responsibilities will also encompass financial transactions and maintaining accurate records related to diverse registration service functions.
Key Responsibilities
- Provide exceptional customer service by responding promptly and efficiently to phone calls and inquiries from the public.
- Schedule appointments and ceremonies, ensuring accurate record-keeping and timely communication with individuals.
- Process applications for births, deaths, marriages, civil partnerships, and citizenship ceremonies, adhering to established procedures and legal requirements.
- Issue certificates and conduct searches within historical registration records, maintaining confidentiality and accuracy.
- Handle financial transactions related to registration services, ensuring proper documentation and accountability.
Required Skills and Qualifications
- Excellent IT skills and proficiency in using relevant software applications.
- Strong attention to detail and the ability to prioritize tasks effectively.
- Exceptional verbal and written communication skills, enabling clear and concise interactions with individuals from diverse backgrounds.
- A commitment to providing high-quality customer service and maintaining a professional demeanor.
Benefits of Working with Opus People Solutions
We offer a supportive and collaborative work environment where your contributions are valued. We strive to provide our employees with opportunities for growth and development, fostering a culture of continuous learning and improvement.
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