Catering Operations Manager
1 week ago
About Blue Arrow Derby
We are proud to be working in partnership with a well-established retail and manufacturing company to recruit a Catering Manager to join their team on a full-time permanent basis.
The Role
The postholder will be responsible for overseeing all aspects of the catering operations, including commercial management, cost management, and supplier management.
Key Responsibilities
- Manage the catering units, ensuring high standards of cleanliness and customer service.
- Develop and implement strategies to enhance the profile of the catering and maximize profitability.
- Coach and develop the team to deliver and exceed sales targets and key performance indicators (KPIs) within the required cost budget framework.
- Manage all aspects of staffing, including recruitment, staff scheduling, day-to-day management, holiday management, training, appraisals, and performance management.
- Communicate key performance indicator targets to the team and plan and implement actions to achieve targets set.
- Ensure compliance with company Health & Safety policy and procedures, and ensure all team members are working in a safe and legal manner.
- Maintain adequate stock levels through timely and effective replenishment of stock.
- Ensure products are sold at the correct price using the correct product codes, and any additional discounts or reductions.
- Deliver bespoke products for corporate and head office events, and catering at events such as summer fete and Christmas market.
Requirements
- Previous catering management experience is essential.
- Great customer service skills.
- Commercial awareness.
- Ability to analyze, interpret, and understand data.
- Strong planning and organizational skills.
- L3 food hygiene certificate.
- Will to assist in the kitchen if required.
About Blue Arrow
We are proud to be a Disability Confident Employer and are committed to helping find great work opportunities for great people.
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