Special Educational Needs Operations Administrator

3 weeks ago

Chelmsford, Essex, United Kingdom Essex County Council Full time

SEND Operations Coordinator

Fixed Term, Full Time - 37 hours per week

Up to £25,679 Per Annum

Location: Countywide

Working Style: Anywhere worker

Please note that this is a fixed term contract / secondment opportunity for a period of 24 months.

About the Role

Essex County Council (ECC) is looking for dedicated individuals to join our SEND Operations Team across various locations:

  • South (Basildon and surrounding areas)
  • West (Harlow and surrounding areas)
  • North (Colchester and surrounding areas)
  • Mid (Chelmsford and surrounding areas)

As one of the largest local authorities in the UK, ECC is committed to delivering transformational change and enhancing service quality while reducing costs. Our ambitious transformation agenda aims to improve every aspect of our council operations, fostering a sense of pride and belonging among individuals, partners, and communities. We take pride in our flexible working arrangements.

The Opportunity

Essex County Council is implementing a change program focused on enhancing services for children and young people with Special Educational Needs and Disabilities (SEND). Our goal is to create a SEND system that identifies needs early and provides effective support without heavy reliance on statutory services.

The SEND Operations Coordinator will play a vital role in administering and supporting statutory SEND processes, including the Annual Review Process, particularly during phase transfers. Additionally, this role involves providing a triage service for all incoming contacts to the SEND Operations Team and supporting the Inclusion Team with health referrals.

Key Responsibilities

  • Receive, log, and coordinate responses to incoming notifications from Health Colleagues regarding children with SEND.
  • Liaise with Senior Inclusion Partners to ensure effective monitoring and provision development.
  • Manage incoming post-16 assessment requests, collaborating with schools and key stakeholders.
  • Assist in preparing materials for the Annual Review process, ensuring timely communication with schools and settings.
  • Act as the first point of contact for parents, carers, and partner agencies, providing triage support and signposting as necessary.
  • Support SEND Operations Coordinators by managing formal consultations as part of the Education Health Care (EHC) Assessment Process.
  • Maintain tracking systems for students transitioning phases and ensure compliance with statutory processes.
  • Ensure accurate and timely data recording to facilitate reporting on various subjects, including statutory timescales and pupil records.

Qualifications and Experience

  • Educated to RQF level 2 or equivalent experience.
  • Demonstrated professional development and expertise in relevant areas.
  • Thorough understanding of the SEND Code of Practice 2015.
  • Strong verbal and written communication skills.
  • Effective time management and prioritization abilities, with adaptability to changing circumstances.

Commitment to Inclusion

Essex County Council is dedicated to safeguarding and promoting the welfare of children and vulnerable adults. We expect all employees and volunteers to share this commitment.

For more information about Essex County Council and our initiatives, please visit our website.

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