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King's Lynn, Norfolk, United Kingdom The Norfolk Hospice Tapping House Full timeJob SummaryThe Norfolk Hospice Tapping House is seeking a skilled and dedicated individual to join our team as a Voluntary Services Coordinator. This exciting opportunity will play a vital role in developing, supporting, and growing our volunteer workforce to achieve our strategic objectives.Main ResponsibilitiesDevelop and implement plans to promote and...
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King's Lynn, Norfolk, United Kingdom The Norfolk Hospice Tapping House Full timeJob SummaryThe Norfolk Hospice Tapping House is seeking a skilled and dedicated individual to join our team as a Voluntary Services Coordinator. This exciting opportunity will play a vital role in developing, supporting, and growing our volunteer workforce to achieve our strategic objectives.Main ResponsibilitiesDevelop and implement plans to promote and...
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King's Lynn, Norfolk, United Kingdom The Norfolk Hospice Tapping House Full timeJob SummaryThe Norfolk Hospice Tapping House is seeking a skilled and dedicated individual to join our team as a Voluntary Services Coordinator. This role plays a vital part in developing, supporting, and growing our volunteer workforce to achieve our strategic objectives.Main ResponsibilitiesDevelop and implement plans to fill volunteer gaps in...
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Voluntary Services Coordinator
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King's Lynn, Norfolk, United Kingdom The Norfolk Hospice Tapping House Full timeJob SummaryThe Norfolk Hospice Tapping House is seeking a skilled and dedicated individual to join our team as a Voluntary Services Coordinator. This role plays a vital part in developing, supporting, and growing our volunteer workforce to achieve our strategic objectives.Main ResponsibilitiesDevelop and implement plans to fill volunteer gaps in...
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King's Lynn, Norfolk, United Kingdom The Norfolk Hospice Tapping House Full timeAbout the RoleThe Norfolk Hospice Tapping House is seeking a skilled and dedicated individual to join our team as a Voluntary Services Coordinator. This role plays a vital part in developing, supporting, and growing our volunteer workforce to achieve our strategic objectives.Key ResponsibilitiesDevelop and implement plans to fill volunteer gaps in...
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Voluntary Services Coordinator
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King's Lynn, Norfolk, United Kingdom The Norfolk Hospice Tapping House Full timeAbout The Norfolk Hospice Tapping HouseThe Norfolk Hospice Tapping House is an independent charity that provides end-of-life and bereavement care to patients and their families. We are committed to delivering high-quality care and support, and we are seeking a skilled and dedicated individual to join our team as a Voluntary Services Coordinator.Job SummaryWe...
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Voluntary Services Coordinator
2 weeks ago
King's Lynn, Norfolk, United Kingdom The Norfolk Hospice Tapping House Full timeAbout the RoleThe Norfolk Hospice Tapping House is seeking a skilled and dedicated individual to join our team as a Voluntary Services Coordinator. In this role, you will play a vital part in developing, supporting, and growing our volunteer workforce to achieve our strategic objectives.Key ResponsibilitiesDevelop and implement plans to promote and identify...
Service Coordinator
2 months ago
About the Role
Health West Norfolk is seeking a highly organized and detail-oriented Service Coordinator to join our team. As a key member of our administrative staff, you will play a crucial role in ensuring the smooth operation of our Referral Support Service and 24hr ECG service.
Main Responsibilities
- Provide Exceptional Customer Service
- Timely and accurate input of referral documents to our electronic referral system
- Precise communication with healthcare providers and patients
- Timely and accurate communication with patients regarding appointment scheduling and referrals
- Administrative Support
- Use our electronic referral system, SystmOne, and EMIS to support healthcare providers and administrative staff
- Handle referral queries from patients, healthcare providers, and other organizations
- Maintain accurate records using spreadsheets and databases
- Service Coordination
- Monitor the 24hr ECG service to ensure timely interpretation and delivery of results
- Liaise with healthcare providers and other organizations to ensure seamless service delivery
- Professional Development
- Participate in regular training and professional development opportunities
- Attend staff meetings and contribute to team discussions
Requirements
- Education and Experience
- Good standard of education, including GCSE grade B or equivalent in English and Maths
- Proficient knowledge of Microsoft Word, Excel, and email systems
- Skills and Competencies
- Methodical and accurate
- Ability to use own initiative and accept advice as and when appropriate
- Good telephone manner
- Good written and communication skills
- IT skills to ECDL standards or equivalent
About Us
Health West Norfolk is a membership organization consisting of 21 GP surgeries, supporting a patient population of 185,000 across a range of demographics. We facilitate local transformation, understanding and supporting GP surgeries to adopt the latest national and local changes required by the NHS and commissioners. We deliver primary care services 'at scale', delivering services to the locality where equality or efficiency requires a central 'hub'.
