Sales Team Leader for Customer Engagement
3 weeks ago
Compensation:
Competitive, DOE + Bonus
Employment Type:
Full time, Permanent
Perks:
23 days of annual leave (plus statutory), Auto-enrollment pension scheme, Life insurance coverage, Profit-Related Pay, complimentary on-site parking, Employee Assistance Programme, Comprehensive Training provided.
While you may not be familiar with Mobility in Motion, we operate within a specialized sector. As you progress through life, you may find yourself relying on one of the innovative products we manufacture.
We thrive in a growing market and are recognized as leaders in our field. Due to ongoing business expansion and an internal promotion, we are seeking an Inbound Enquiries Sales Team Leader to join our Sales and Marketing Team.
Key Responsibilities:- Guide a team of Customer Experience Advisors in collaborative sales efforts.
- Inspire and train team members to achieve sales targets.
- Assist in the recruitment, training, and development of team personnel.
- Deliver exceptional service by leveraging product knowledge to maximize upselling opportunities, monitor sales processes, and ensure thorough record-keeping.
- Coordinate demonstrations for our Field and online assessment teams, managing schedules to optimize resource efficiency.
- Facilitate sales transactions over the phone, ensuring compliance with company policies and accuracy in sales from the Customer Experience Team.
- Track sales metrics and KPIs, establish sales objectives, and devise strategies to meet these goals.
- Develop action plans to enhance team performance and productivity.
Proficiency in MS Office Suite is essential.
- A genuine interest in the automotive industry is preferred.
- No agencies, please.
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