Care Support Specialist

3 weeks ago

Dawlish, Devon, United Kingdom Phoenix Learning & Care Group Full time

Job Title: Care Support Specialist

Job Location: Teignmouth

Salary: Competitive salary ranging from £24,960 to £26,000 for a standard 40-hour work week, with an additional £1,896 for an average of 4 overnight shifts monthly. The overall compensation package typically falls between £26,856 and £27,896.

Contract Type: Permanent

At Phoenix Learning & Care Group, we prioritize your development and support from the outset. Our comprehensive induction and training program ensures you feel equipped to provide exceptional care. You will participate in a two-day orientation and shadow experienced colleagues, receiving specialized training in:

  • Attachment & Trauma Awareness,
  • PRICE (Physical Intervention) Techniques,
  • Specialized Training in ADHD & Autism,
  • Level 3 in Health and Social Care and your Care Certificate, among other valuable training opportunities.

Your professional journey begins here, with opportunities to advance to a Senior Care Support Specialist within two years, and potentially progress to a Deputy Manager role while pursuing a Level 5 qualification in Leadership and Management in Adult Social Care.

You will play a crucial role in delivering high-quality 24-hour support to our clients. Your work schedule will typically allow you to complete your weekly hours over 3-4 days, including an overnight stay at the residence once a week.

Key Responsibilities:

  • Assisting adults in achieving the highest quality of life, which may include support with daily activities such as shopping, cooking, personal care, recreational engagement, medication management, and providing emotional support.
  • Collaborating with internal and external teams to ensure personalized care is delivered effectively.
  • Advocating for individuals to ensure their preferences and values are respected in all aspects of their lives.
  • Supporting non-verbal or minimally verbal clients to engage actively within the community.
  • Maintaining accurate records to document progress and ensure appropriate support levels are met.

Required Skills and Attributes:

  • Patience, empathy, and resilience – Understanding that the individuals we support may have complex needs and communication challenges.
  • Strong communication abilities – Proficiency in both verbal and non-verbal communication is essential, as you will interact with diverse individuals and need to update support documentation regularly.
  • Flexibility – Willingness to stay overnight at the residence during shifts, as we provide continuous support.

Benefits:

  • Annual Leave: Enjoy 28 days of paid leave, with an additional day off for your birthday after your first year.
  • Pension Scheme: Contribute 5% to our pension plan, with an additional 3% contribution from the company.
  • Employee Discounts: Access exclusive discounts through the Blue Light Card and our employee benefits platform.
  • Wellbeing Support: Your mental health is a priority; we offer access to mental health resources, monthly confidential check-ins, and group reflective practice sessions.
  • Cycle2Work Scheme: Take advantage of our program to purchase a bicycle at a reduced cost.
  • DBS Coverage: We will cover the cost of your enhanced DBS check, which is required for this role.

After completing 12 months of service, you will also qualify for our Medicash scheme, which covers various health and wellbeing expenses, including immediate access to a GP. Additionally, you will receive critical illness coverage at one times your annual salary and life insurance at two times your annual salary to support your beneficiaries during challenging times.

Please be aware that as part of our commitment to safe recruitment practices, successful candidates will undergo pre-employment checks, including an enhanced DBS check and reference validation.

At Phoenix Learning & Care Group, we celebrate diversity and strive to create an inclusive environment for all team members, ensuring everyone can bring their authentic selves to work without fear of discrimination.

INDA

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