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Spa Operations Manager
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About the Role
We are seeking an experienced Spa Operations Manager to join our team at Park Hyatt London River Thames. As an Assistant Spa Manager, you will play a key role in ensuring the smooth operation of our spa, providing exceptional guest experiences, and supporting the Spa Director in achieving our business objectives.
Key Responsibilities
- Assist in managing the day-to-day operations of the spa, ensuring a seamless and efficient workflow, and high levels of guest engagement and satisfaction.
- Support with the hiring and supervision of spa colleagues, including scheduling, performance evaluations, and ongoing training to ensure the team delivers excellent services.
- Monitor and manage spa inventory, including products, equipment, and supplies, ensuring that all necessary items are stocked and available, and coordinating orders and deliveries as needed.
- Assist in budgeting and financial management to support the overall financial health of the spa.
About You
We are looking for a proven spa management professional with strong organizational and multitasking skills, extensive knowledge of luxury spa operations and treatments, and a deep understanding of health and safety regulations.
What We Offer
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt, not just for you but also your family and friends from the day you start.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
About Hyatt
We are a global hospitality company with 1150 hotels in over 70 countries, recognized as a Great Place to Work Company. We are passionate about diversity, equity, and inclusion, and our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.
Join Our Team
At Hyatt, we believe that hospitality is more than just a job – it's a career for people who care. We are committed to making travel more human, connected, and sustainable. If you are a motivated and experienced spa professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
