Current jobs related to Service Performance Manager - London, Greater London - Transport For London
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...
-
Business Operations Manager
4 weeks ago
London, Greater London, United Kingdom Business Manager Full timeAbout the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...
-
Service Performance Manager
1 month ago
London, Greater London, United Kingdom Transport for London Full timeAbout the RoleWe are seeking a highly skilled Service Performance Manager to join our team at Transport for London. As a key member of our Service Tower, you will be responsible for delivering exceptional service performance and driving continuous improvement across our services.Key ResponsibilitiesLead a team of up to 5 Service Analysts to deliver services...
-
Service Performance Manager
1 month ago
London, Greater London, United Kingdom Transport for London Full timeAbout the RoleWe are seeking a highly skilled Service Performance Manager to join our team at Transport for London. As a key member of our Service Tower, you will be responsible for delivering exceptional service performance and driving continuous improvement across our services.Key ResponsibilitiesLead a team of up to 5 Service Analysts to deliver services...
-
Service Performance Manager
4 weeks ago
London, Greater London, United Kingdom Transport For London Full timeJob Title: Service Performance ManagerTransport for London (TfL) is seeking a highly skilled Service Performance Manager to join our Networks and Hosting team within Technology Service Operations.Job Summary:The Service Performance Manager will be responsible for ensuring the smooth transition and introduction of new services into our operationally live...
-
Business Manager
2 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...
-
Service Performance Manager
4 weeks ago
London, Greater London, United Kingdom Transport For London Full timeJob Title: Service Performance ManagerTransport for London (TfL) is seeking a highly skilled Service Performance Manager to join our Networks and Hosting team within Technology Service Operations. As a key member of our team, you will be responsible for ensuring the smooth operation of our core infrastructure, which hosts critical services that keep our...
-
Service Performance Manager
4 weeks ago
London, Greater London, United Kingdom Transport For London Full timeJob Title: Service Performance ManagerTransport for London (TfL) is seeking a highly skilled Service Performance Manager to join our Networks and Hosting team within Technology Service Operations. As a key member of our team, you will be responsible for ensuring the smooth operation of our core infrastructure, which hosts critical services that keep our...
-
Business Manager
3 weeks ago
London, Greater London, United Kingdom Business Manager Full timeBusiness Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...
-
Service Performance Manager
3 weeks ago
London, Greater London, United Kingdom Transport For London Full timeJob Title: Service Performance ManagerJob Summary:The Service Performance Manager is responsible for the transition and introduction of new services into an operationally live environment, managing BAU service levels and contracts across all suppliers, and internal resources, within their portfolio. The role ensures compliance is delivered against TfL...
-
Service Performance Manager
3 weeks ago
London, Greater London, United Kingdom Transport for London Full timeAbout the RoleThe Service Performance Manager will be responsible for the delivery of services within the Transport for London (TfL) EUC Service Tower. This includes managing service levels, contracts, financial accuracy, and efficiencies across all suppliers, ensuring compliance with TfL Mandatory Standards and Policies throughout the lifecycle of the...
-
Performance Coordinator
1 month ago
London, Greater London, United Kingdom Service Care Solutions Full timeSchools Partnership CoordinatorService Care Solutions is seeking a highly skilled Schools Partnership Coordinator to join their team. As a key member of the team, you will be responsible for ensuring the effective delivery of all projects prioritized for action by the Lambeth Schools Partnership.Key Responsibilities:Work closely with headteachers, senior...
-
Performance Coordinator
1 month ago
London, Greater London, United Kingdom Service Care Solutions Full timeSchools Partnership CoordinatorService Care Solutions is seeking a highly skilled Schools Partnership Coordinator to join their team. As a key member of the team, you will be responsible for ensuring the effective delivery of all projects prioritized for action by the Lambeth Schools Partnership.Key Responsibilities:Work closely with headteachers, senior...
-
Strategic Performance Associate
3 weeks ago
London, Greater London, United Kingdom Partners in Performance Full timeAt Partners in Performance, we're looking for a skilled Strategic Performance Associate to join our team. As a frontline change agent, you'll work closely with clients to drive business transformation and deliver lasting impact.Your key responsibilities will include:Coaching client analysts and line managers to develop their skills and build relationships...
-
Service Performance Manager
3 weeks ago
London, Greater London, United Kingdom Transport For London Full timeJob Title: Service Performance ManagerJob Summary:The Service Performance Manager is responsible for the transition and introduction of new services into an operationally live environment, for managing BAU service levels and contracts across all suppliers, and internal resources, within their portfolio. The role ensures compliance is delivered against TfL...
-
Operational Arts Manager
2 weeks ago
London, Greater London, United Kingdom International Arts Manager Full timeAbout the Role:We are seeking an experienced Arts Administration Director to join our team at International Arts Manager. As a key member of our team, you will be responsible for managing the administrative, logistical, and welfare matters of artists, production, and season staff.Main Responsibilities:Welfare Management: Oversee the welfare of performing...
-
Sales Manager
3 weeks ago
London, Greater London, United Kingdom ACS Performance Full timeRegional Sales Manager OpportunityWe are seeking a highly motivated and experienced Regional Sales Manager to join our team at ACS Performance. As a key member of our sales team, you will be responsible for managing the sales of our recycling services within a designated territory and/or accounts.Key Responsibilities:Lead a regional sales team to achieve...
-
Creative Arts Operations Manager
3 weeks ago
London, Greater London, United Kingdom International Arts Manager Full timeKey Responsibilities:As a key member of the International Arts Manager team, the successful candidate will be responsible for managing the administrative, logistical, and welfare matters of artists, production, and season staff. This will involve coordinating the management of artists, production, and season staff, ensuring the smooth operation of the...
-
Artistic Operations Manager
4 weeks ago
London, Greater London, United Kingdom International Arts Manager Full timeJob DescriptionAs the Art Direction Manager, you will work closely with the Head of Artistic Administration and Production Manager to oversee the administrative, logistical, and welfare aspects of artists, production, and season staff. This role requires a highly flexible, motivated, and efficient individual with a keen interest in our values and a desire...
-
Artistic Operations Manager
4 weeks ago
London, Greater London, United Kingdom International Arts Manager Full timeJob DescriptionAs the Art Direction Manager, you will work closely with the Head of Artistic Administration and Production Manager to oversee the administrative, logistical, and welfare aspects of artists, production, and season staff. This role requires a highly flexible, motivated, and efficient individual with a keen interest in our values and a desire...
Service Performance Manager
2 months ago
Transport for London (TfL) is seeking a highly skilled Service Performance Manager to join our Technology Service Operations team. As a key member of our team, you will be responsible for ensuring the smooth operation of our core infrastructure and services, which are critical to the safe and efficient running of London's transport services.
Key Responsibilities:- Manage the transition and introduction of new services into our operationally live environment.
- Oversee the performance of services within your portfolio, including suppliers and internal teams, to ensure compliance with TfL's mandatory standards and policies.
- Analyse reports and data to identify areas for improvement and develop strategies to enhance service delivery.
- Build and maintain relationships with key stakeholders to understand business needs and priorities.
- Ensure compliance with change, release, and configuration management processes to protect our live environment and minimize disruption to customers.
- Proven experience in technology and IT services, with a strong understanding of service management and ITSM toolsets.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
- Strong communication and interpersonal skills, with the ability to influence at a senior leader level.
- Experience of managing suppliers and negotiating complex service contracts.
- Knowledge of ITIL V4 Service Management certification and cloud computing service models.
- A competitive salary and benefits package, including a final salary pension scheme and free travel on the TfL network.
- Opportunities for career growth and professional development, with a focus on continuous improvement and innovation.
- A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.
