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Assistant Shop Manager

2 months ago


Bournemouth, Bournemouth, United Kingdom Rituals Full time
About the Role

We are seeking a highly motivated and experienced Assistant Shop Manager to join our team at Rituals. As a key member of our shop team, you will play a vital role in creating unforgettable experiences for every customer.

Key Responsibilities
  • Assist the Shop Manager in leading the team and driving store performance.
  • Focus on motivating your team and providing exceptional customer service.
  • Support the Shop Manager in creating a culture of trust and positive feedback.
  • Recruit, hire, and retain a diverse and talented store team.
  • Coach team members to help them feel more engaged and achieve their full potential.
  • Assist with day-to-day business activities and serve as the Shop Manager's right-hand person.
Requirements
  • Prior relevant experience at Assistant Shop Manager level or equivalent within retail or hospitality.
  • Strong people management skills, including communication, motivation, coaching, connection, and inspiration.
  • Experience in sharing knowledge to drive behavioral change and develop others.
  • Decision-making and problem-solving skills.
What We Offer
  • Training and development opportunities to help you grow in your career.
  • A competitive bonus scheme to recognize your achievements.
  • Rituals employee discount to enjoy our products and services.
  • Numerous wellbeing initiatives and Employee Assistance Program (EAP) to support your mental and physical health.
  • Company and team events to build relationships and have fun.