Retail Store Manager
5 days ago
Job Summary:
Vertex Resourcing is seeking a highly skilled and experienced Store Manager to join our team. As a Store Manager, you will be responsible for leading a large team of colleagues to drive sales, set standards, and deliver key performance indicators (KRAs). You will be the key motivator, maintaining morale and creating an operation that keeps customers coming back.
Key Responsibilities:
- Drive sales and revenue growth through effective leadership and team management
- Set and maintain high standards for customer service, product knowledge, and store appearance
- Develop and implement strategies to improve sales, customer satisfaction, and employee engagement
- Manage and control store operations, including inventory, stockroom, and cash handling
- Lead and motivate a team of sales associates, section managers, and other store staff
- Develop and implement training programs to enhance employee skills and knowledge
- Manage and control store expenses, including labor, inventory, and overhead costs
- Collaborate with the leadership team to develop and implement business strategies and initiatives
Requirements:
- 3+ years of operations experience in a retail or sales environment
- Proven track record of driving sales growth and improving customer satisfaction
- Excellent leadership and team management skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to change
- Flexibility to work some weekends and evenings
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