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Retail Store Manager

2 months ago

West Midlands, United Kingdom ScS - Sofa Carpet Specialist Full time
Are you great at making people feel comfortable?

Can you lead, inspire and motivate a team? 

Are you passionate about customers receiving a first class customer experience?

If the answer is ‘yes’ then we have the role for you
We’re looking for a Store Manager to lead the team in Cheltenham. As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service. 

As a Store Manager you can earn up to £, with commission. Department Retail Employment Type Full Time Location Cheltenham Workplace type Onsite Compensation £, / year Reporting To Regional Manager

What does the role involve?

Manage the day to day operation of the store Motivate, coach and support the sales team to hit set targets  Create an environment where every member of the team is valued and supported to do perform at their best  Manage sales budgets and delivery targets Manage rotas, holidays and sickness  Ensure and provide excellent customer service throughout the store  Deal with customer queries and complaints Make sure our showrooms are warm, friendly, safe environments for everyone within them Recruit, train and develop your team  Review and manage your team's performance  Complying with all Health & Safety policies and legislation

Who are we looking for?

If you have the below skills and qualities, we’d love to hear from you Experience of leading and developing a team in a sales driven environment People focussed with the ability to inspire your team to deliver results  Organised with excellent attention to detail Excellent communication and interpersonal skills A real people person – the ability to build strong relationships with our customers, colleagues and leadership team Customer focussed with a passion for delivering first class customer service A team player Flexibility to work shift patterns Ability to travel as and when required  Strong work ethic, resilient, self-starter and a can do attitude 

What's in it for you?

Competitive salary with excellent bonus potential  Company car or car allowance days holidays including bank holidays  Employee benefits platform – access to s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more Colleague Discount Career progression  Long service awards Enhanced Maternity, Paternity and Adoption Leave Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics Medicash – low cost health plans  Virtual GP – Access to a GP service /7  Salary finance scheme Pension Scheme Death in Service Life assurance  Cycle to Work scheme Refer a friend scheme  Health Insurance 

About ScS

We are one of the UK’s leading sofa specialists, and you can find us on numerous retail parks all over the country. We have over retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus helping customers to create the home they’ll love and that’s where you come in…

At ScS, we are committed to fostering an inclusive and equitable workplace where everyone feels valued and respected. We believe that diversity in our workforce strengthens our company, sparks innovation, and drives success.
We welcome applications from individuals of all backgrounds, including but not limited to race, ethnicity, gender, age, religion, disability, sexual orientation, and veteran status. Our aim is to create a supportive environment where every team member has the opportunity to reach their full potential and contribute to our shared goals.
If you share our passion for equality and diversity and want to be part of a team that values your unique contributions, we encourage you to apply and join us on our mission to make a difference.