Front of House Receptionist

2 weeks ago

Lichfield, Staffordshire, United Kingdom Bupa Full time

Job Summary:

We are seeking a highly skilled and customer-focused Front of House Receptionist to join our team at Bupa. As a key member of our support functions, you will play a vital role in delivering exceptional standards of customer service and patient care.

Key Responsibilities:

  • Greet and welcome customers, supporting the customer journey throughout the centre.
  • Answer and manage incoming customer queries, ensuring timely and effective resolution.
  • Maintain a well-presented reception and waiting area, ensuring a positive first impression.
  • Ensure customer reports are dispatched within the desired timeframe, including effective management of abnormal results.
  • Process customer paperwork, including appointment packs, clinical files, and consent forms.
  • Manage results and follow-up with suppliers to ensure turnaround within agreed SLAs.
  • Process customer payments, invoices, and added charges upon departure.

Requirements:

  • PC literate with excellent knowledge of MS Office packages.
  • Administrative experience in a healthcare environment.
  • Customer service experience and a strong focus on customer satisfaction.
  • Ability to prioritize workload and separate urgent from important tasks.
  • Excellent interpersonal, written, and verbal communication skills.
  • Ability to empathize with patients and provide a reassuring presence.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and supportive team environment.
  • Professional development and training opportunities.
  • Flexible working arrangements and work-life balance.
  • Access to Bupa's global wellbeing programme, Viva.

About Bupa:

Bupa is a global health insurer and provider, dedicated to helping people live longer, healthier, happier lives. We are a values-driven organization, committed to being brave, caring, and responsible in everything we do.

  • Front of House Receptionist

    5 days ago

    Lichfield, Staffordshire, United Kingdom Bupa Full time

    Job Title: Front of House ReceptionistLocation: Walsall and Lichfield ClinicsJob Type: PermanentHours: 24 hours a week, Monday to Friday, 8am to 5pmAbout the Role:We are seeking a highly organized and customer-focused Front of House Receptionist to join our team at our Walsall and Lichfield Clinics. As a key member of our front-of-house team, you will be...

  • Front of House Receptionist

    5 days ago

    Lichfield, Staffordshire, United Kingdom Bupa Full time

    Job Title: Front of House ReceptionistLocation: Walsall and Lichfield ClinicsJob Type: PermanentHours: 24 hours a week, Monday to Friday, 8am to 5pmAbout the Role:We are seeking a highly organized and customer-focused Front of House Receptionist to join our team at our Walsall and Lichfield Clinics. As a key member of our front-of-house team, you will be...

  • Front of House Receptionist

    2 days ago

    Lichfield, Staffordshire, United Kingdom Bupa Full time

    Job Title: Front of House ReceptionistWe are seeking a highly organized and customer-focused Front of House Receptionist to join our team at our Walsall and Lichfield Clinics. As a key member of our front-line team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our clinics.Key Responsibilities:Greet...

  • Front of House Receptionist

    2 days ago

    Lichfield, Staffordshire, United Kingdom Bupa Full time

    Job Title: Front of House ReceptionistWe are seeking a highly organized and customer-focused Front of House Receptionist to join our team at our Walsall and Lichfield Clinics. As a key member of our front-line team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our clinics.Key Responsibilities:Greet...

  • Front of House Receptionist

    2 days ago

    Lichfield, Staffordshire, United Kingdom Bupa Full time

    Job Title: Front of House ReceptionistWe are seeking a highly organized and customer-focused Front of House Receptionist to join our team at our Walsall and Lichfield Clinics. As a key member of our front-line team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our clinics.Key Responsibilities:Greet...

  • Front of House Receptionist

    2 days ago

    Lichfield, Staffordshire, United Kingdom Bupa Full time

    Job Title: Front of House ReceptionistWe are seeking a highly organized and customer-focused Front of House Receptionist to join our team at our Walsall and Lichfield Clinics. As a key member of our front-line team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our clinics.Key Responsibilities:Greet...

  • Secondary School Administrative Assistant

    3 weeks ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    **Job Advertisement: School Receptionist - Secondary School** **Company: Colmore Education Recruitment** **Position: School Receptionist** **Key Responsibilities:** Provide a warm and professional welcome to students, parents, visitors, and staff as the first point of contact. Manage incoming correspondence and correspondence efficiently and courteously....

  • School Reception and Administrative Support

    3 weeks ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    **Job Advertisement: School Receptionist - Secondary School** **Company: Colmore Education Recruitment** **Position: School Receptionist** **Key Responsibilities:** Provide a warm and professional welcome to students, parents, visitors, and staff as the first point of contact. Manage incoming correspondence and communication efficiently and courteously....

  • Secondary School Administrative Assistant

    2 weeks ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    Job Advertisement: School Receptionist - Secondary School Company: Colmore Education RecruitmentPosition: School ReceptionistHours: Full-Time We are seeking a highly organized and communicative individual to fill the role of School Receptionist at a secondary school. As the first point of contact for students, parents, visitors, and staff, you will provide a...

  • Secondary School Administrative Assistant

    2 weeks ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    Job Advertisement: School Receptionist - Secondary School Company: Colmore Education RecruitmentPosition: School ReceptionistHours: Full-Time We are seeking a highly organized and communicative individual to fill the role of School Receptionist at a secondary school. As the first point of contact for students, parents, visitors, and staff, you will provide a...

  • School Administrator

    6 days ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    Job Advertisement: School Receptionist - Secondary School in LichfieldCompany: Colmore EducationLocation: Lichfield, StaffordshirePosition: School ReceptionistHours: Full-Time, 7:45 AM - 3:30 PMWe are seeking a highly organized and communicative individual to fill the role of School Receptionist at our secondary school in Lichfield. As the first point of...

  • School Administrator

    6 days ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    Job Advertisement: School Receptionist - Secondary School in LichfieldCompany: Colmore EducationLocation: Lichfield, StaffordshirePosition: School ReceptionistHours: Full-Time, 7:45 AM - 3:30 PMWe are seeking a highly organized and communicative individual to fill the role of School Receptionist at our secondary school in Lichfield. As the first point of...

  • Secondary School Administrative Assistant

    2 days ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    Job Title: School ReceptionistWe are seeking a highly organized and communicative School Receptionist to join our team at a secondary school in Lichfield. As the first point of contact for students, parents, visitors, and staff, you will provide a warm and professional welcome, ensuring a smooth and efficient experience for all.Key Responsibilities:Manage...

  • Secondary School Administrative Assistant

    2 days ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    Job Title: School ReceptionistWe are seeking a highly organized and communicative School Receptionist to join our team at a secondary school in Lichfield. As the first point of contact for students, parents, visitors, and staff, you will provide a warm and professional welcome, ensuring a smooth and efficient experience for all.Key Responsibilities:Manage...

  • School Administrator

    2 weeks ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    Job Advertisement: School Receptionist - Secondary School Company: Colmore Education RecruitmentPosition: School ReceptionistHours: Full-Time We are seeking a highly organized and communicative individual to fill the role of School Receptionist at our secondary school. As the first point of contact for students, parents, visitors, and staff, you will provide...

  • School Administrator

    2 weeks ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    Job Advertisement: School Receptionist - Secondary School Company: Colmore Education RecruitmentPosition: School ReceptionistHours: Full-Time We are seeking a highly organized and communicative individual to fill the role of School Receptionist at our secondary school. As the first point of contact for students, parents, visitors, and staff, you will provide...

  • School Administrator

    2 weeks ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    Job Advertisement: School Receptionist - Secondary School Company: Colmore Education RecruitmentPosition: School ReceptionistHours: Full-Time We are seeking a highly organized and communicative individual to serve as our School Receptionist. As the first point of contact for students, parents, visitors, and staff, you will provide a warm and professional...

  • School Administrator

    2 weeks ago

    Lichfield, Staffordshire, United Kingdom Colmore Education Recruitment Full time

    Job Advertisement: School Receptionist - Secondary School Company: Colmore Education RecruitmentPosition: School ReceptionistHours: Full-Time We are seeking a highly organized and communicative individual to serve as our School Receptionist. As the first point of contact for students, parents, visitors, and staff, you will provide a warm and professional...

  • Front Desk Coordinator

    2 weeks ago

    Lichfield, Staffordshire, United Kingdom Pertemps Bond Full time

    Job Summary:Pertemps Bond is seeking a highly skilled and experienced receptionist to join our team. As a receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.Key Responsibilities:Meet and Greet: Greet clients and visitors in a professional and friendly manner.Communication:...

  • Front Desk Coordinator

    2 weeks ago

    Lichfield, Staffordshire, United Kingdom Pertemps Bond Full time

    Job Summary:Pertemps Bond is seeking a highly skilled and experienced receptionist to join our team. As a receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.Key Responsibilities:Meet and Greet: Greet clients and visitors in a professional and friendly manner.Communication:...