Lead Patient Care Assistant

3 weeks ago

WestonsuperMare, North Somerset, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

Job Overview

We are seeking a dedicated Band 3 Lead Patient Care Assistant to become a vital member of our Enhanced Care Observations Team.

Are you passionate about delivering exceptional, person-centered care to those in need? Do you thrive in a dynamic environment where you can engage with a diverse range of patients and significantly enhance their hospital journey? If you are looking to be part of a collaborative team while also demonstrating your ability to work autonomously across various specialized wards, we want to hear from you.

We are in search of enthusiastic individuals who are committed to teamwork yet can effectively manage their own responsibilities.

Essential Experience

Prior experience in a nursing or care assistant role is a fundamental requirement for this position.

The Enhanced Care Team comprises Healthcare Support Workers at Weston General Hospital, providing essential support to patients needing heightened observation. These individuals may be at risk of self-harm or harm to others, and your role will be crucial in maintaining a secure environment while facilitating enriching activities. You will work under the guidance of an ECO team leader but will also operate independently within your assigned ward.

Key Responsibilities

Adhere to Trust policies, including infection control and manual handling, while performing a variety of clinical tasks under the direct or indirect supervision of a registered Nurse.

Your responsibilities will include supporting patients requiring enhanced observation, executing a range of duties with the guidance of the RN. The Lead Patient Care Assistant will be skilled in delivering compassionate care that meets established quality standards and will continue to expand their skills, knowledge, and competencies through ongoing assessment.

A solid understanding of the Enhanced Care Observation (ECO) policy and related assessment documents is essential. You will encourage patients to engage in conversations and activities such as reminiscence, games, puzzles, and simple crafts, as well as support their independence in daily living activities. This may extend to activities outside the ward environment when appropriate.

Additionally, you will be expected to mentor Band 2 Healthcare Support Workers and assist in the orientation and training of newly appointed staff, learners, and visitors to the ward/unit.

You will provide compassionate care, maintain patient assessments, and ensure accurate documentation in accordance with Trust policies and area-specific competencies to agreed quality standards.

About Our Organization

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) stands as one of the largest acute Trusts in the UK, uniting a workforce of over 13,000 staff and offering more than 100 clinical services across 10 sites. We serve a core population exceeding 500,000 individuals in South West England. UHBW has been recognized by the CQC as 'Good' overall, and our staff take pride in delivering outstanding care to the communities of Bristol, Weston, and beyond. As a forward-thinking, multi-award-winning Trust and a digital leader committed to enhancing patient care, our innovative research and practices are making a positive impact both locally and globally. Our facilities are situated in both urban and coastal areas, allowing you to enjoy the best of both city life and nature, with convenient access to all that the South West has to offer. UHBW is dedicated to safeguarding and promoting the welfare of children, young people, and vulnerable adults. As an equal opportunities employer, we actively strive for a diverse workforce that reflects the rich diversity of our local population at all levels, and we are committed to designing our services around the needs of individual patients and their families.

Job Responsibilities

For a comprehensive overview of the job description and main responsibilities, please refer to the attached job description document.

Qualifications and Training

Essential

  • One of the following: Level 3 (SCQF City and Guilds 3; NVQ3; BTEC National Diploma; or equivalent experience)
  • Level 2 functional skills in English and Maths or equivalent
  • Completion of Level 3 Diploma in Healthcare Support (aligned with the apprenticeship standard for senior healthcare support worker) or equivalent experience

Knowledge and Experience

Essential

  • Experience in providing care within a healthcare or social environment
  • Ability to function as an effective member of a team
  • Experience in time management and prioritizing tasks
  • Understanding and commitment to a compassionate approach towards patients and their families

Skills and Abilities

Essential

  • Strong verbal and written communication skills
  • Ability to accurately complete necessary documentation
  • Awareness of healthcare practices, policies, and procedures
  • Capacity to work independently to a high standard
  • Basic IT skills, including word processing and email
  • Willingness to undertake relevant training within specified timeframes
  • Flexibility and adaptability to change, with the ability to work various shifts and move across clinical locations as needed
  • Ability to demonstrate a calm and caring demeanor towards patients
  • Enthusiasm and dedication to working in the healthcare sector
  • Capability to meet the physical and developmental demands of the role
  • Commitment to delivering high-quality patient care

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