Student Service Delivery Manager
1 week ago
The Student Service Delivery Manager will be responsible for delivering exceptional customer service, overseeing high-quality support for prospective and current students, and managing enquiry management services to meet the needs of diverse student cohorts.
This includes providing information, resolving enquiries, monitoring engagement, supporting student-facing events and enrolment processes, and acting as a point of referral to specialist advisory services.
Our TeamThe Student Service Delivery team is a key part of the University's Academic Services portfolio, providing services and support to students from first enquiry to graduation, as well as teaching administration support to Faculties and Schools.
We aim to ensure students can articulate and achieve their goals, make the most of their time at the University, and access the support they need, when they need it.
About UsThe University of Hull is committed to delivering a student-centred model of service delivery, with a focus on seamless service provision across professional staff in central and Faculty teams.
We are a hub and spoke model, ensuring that University-level central teams operate efficiently to enable capacity for growth, share knowledge and best practice, and drive continuous improvement.
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Student Service Delivery Manager
2 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery ManagerThe University of Hull is committed to delivering exceptional student experiences. As a key member of the Academic Services team, the Student Service Delivery Manager plays a vital role in ensuring that students receive high-quality support and services throughout their academic journey.The Student Service Delivery team is...
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Student Service Delivery Manager
2 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery ManagerThe University of Hull is committed to delivering exceptional student experiences. As a key member of the Academic Services team, the Student Service Delivery Manager plays a vital role in ensuring that students receive high-quality support and services throughout their academic journey.The Student Service Delivery team is...
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Student Service Delivery Manager
1 week ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time{"title": "Student Service Delivery Manager", "content": "Key ResponsibilitiesThe Student Service Delivery Manager will be responsible for delivering exceptional customer service, overseeing high-quality support for prospective and current students, and managing enquiry management services to meet the needs of diverse student cohorts.This includes providing...
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Student Service Delivery Manager
1 week ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time{"title": "Student Service Delivery Manager", "content": "Key ResponsibilitiesThe Student Service Delivery Manager will be responsible for delivering exceptional customer service, overseeing high-quality support for prospective and current students, and managing enquiry management services to meet the needs of diverse student cohorts.This includes providing...
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Student Service Delivery Leader
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Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull is embarking on a new era of professional service delivery, driven by extensive stakeholder consultation and a commitment to excellence. This transformation centers around a centralized hub-and-spoke model, fostering efficiency, knowledge sharing, and continuous improvement across all professional services. A unified culture of...
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Hull, Kingston upon Hull, United Kingdom University of Hull Full time**About the Role**The University of Hull is seeking a highly skilled Student Service Delivery Manager to lead the delivery of excellent customer service and oversee high-quality support for prospective and current students.**Key Responsibilities**Manage and develop enquiry management services to effectively and efficiently meet the needs of a range of...
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Head of Student Service Operations
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Student Enquiries Coordinator
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Hull, Kingston upon Hull, United Kingdom University of Hull Full timeJob Title: Future Students Enquiries CoordinatorThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. As part of this initiative, the Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current...
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Student Enquiries Coordinator
1 week ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time{"title": "Future Student Enquiries Coordinator", "content": "Student Service Delivery TeamThe University of Hull has adopted a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services through the...
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Student Enquiries Coordinator
1 week ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time{"title": "Future Student Enquiries Coordinator", "content": "Student Service Delivery TeamThe University of Hull has adopted a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services through the...
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Hull, Kingston upon Hull, United Kingdom University of Hull Full timeAbout the RoleThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth.The Student Service Delivery (SSD) team provides enquiry management and information services through the University's student portal, CRM, and unified telephony.As part of the SSD team, the...
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Student Enquiries Coordinator
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Hull, Kingston upon Hull, United Kingdom University of Hull Full timeAbout the RoleThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth.The Student Service Delivery (SSD) team provides enquiry management and information services through the University's student portal, CRM, and unified telephony.As part of the SSD team, the...
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Student Enquiries Coordinator
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