Student Enquiries Coordinator
2 days ago
The University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. As part of this initiative, the Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students.
The SSD team is the engine room for student services, supporting and driving a student-centred model of service delivery. It collates, interrogates, and shares data from enquiry channels to drive future service improvements and sets service standards. The team partners with other student service providers to ensure consistent and collaborative service delivery.
As a key member of the SSD team, the Future Students Enquiries Coordinator will lead and coach a team of administrators to provide enquiry management and general assistance services to prospective students, applicants, and agents. This role is critical in ensuring seamless service provision and driving continuous improvement.
Key Responsibilities:
- Lead and coach a team of Future Student Enquiries Administrators
- Provide enquiry management and general assistance services to prospective students, applicants, and agents
- Collaborate with the SSD team to drive service improvements and set service standards
- Partner with other student service providers to ensure consistent and collaborative service delivery
Requirements:
- Strong leadership and coaching skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Strong problem-solving and analytical skills
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Student Enquiries Coordinator
1 week ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time{"title": "Future Student Enquiries Coordinator", "content": "Student Service Delivery TeamThe University of Hull has adopted a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services through the...
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Student Enquiries Coordinator
1 week ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time{"title": "Future Student Enquiries Coordinator", "content": "Student Service Delivery TeamThe University of Hull has adopted a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services through the...
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Hull, Kingston upon Hull, United Kingdom University of Hull Full time{"h1": "Student Service Delivery Team", "p": "The University of Hull is committed to delivering exceptional student services, and the Student Service Delivery (SSD) team plays a vital role in achieving this goal. As a key member of the team, the Future Students Enquiries Administrator will be responsible for providing customer-focused enquiry management and...
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Hull, Kingston upon Hull, United Kingdom University of Hull Full time{"h1": "Student Service Delivery Team", "p": "The University of Hull is committed to delivering exceptional student services, and the Student Service Delivery (SSD) team plays a vital role in achieving this goal. As a key member of the team, the Future Students Enquiries Administrator will be responsible for providing customer-focused enquiry management and...
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Hull, Kingston upon Hull, United Kingdom University of Hull Full timeAbout the RoleThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. As part of this model, the Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students.Key ResponsibilitiesLead and coach a...
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Hull, Kingston upon Hull, United Kingdom University of Hull Full timeAbout the RoleThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. As part of this model, the Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students.The SSD team is the engine room and...
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