Tusker Order and Delivery Team Lead

1 week ago

Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time
About this Opportunity

We are seeking a highly skilled and experienced Order and Delivery Team Leader to join our team. As a key member of our team, you will be responsible for the efficient and effective management of our order bank from new order placement with our dealer network to the successful new car delivery to our drivers.

Key Responsibilities
  • Coach a strong team by developing their skills, focusing on their strengths, and maximizing their talents.
  • Ensure the highest quality and standard of service is delivered to our drivers and customers.
  • Constantly review and improve the ways in which we work.
  • Monitor and analyze the team's productivity, identifying areas for improvement and implementing changes.
  • Take ownership of raised complaints, ensuring that they are resolved promptly and efficiently.
About Us

We are an award-winning car leasing company that has been providing company car and tax-efficient car benefit schemes since 2009. We take pride in helping organizations offer their employees a car that will have less impact on our environment, supporting planet-positive mobility and a brighter, more sustainable future.

We are committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

What You'll Need
  • Excellent verbal and written communication skills.
  • A positive leader with the ability to listen and motivate.
  • Polite and professional telephone manner.
  • Proactively looks for ways to do the best job and is confident in handling difficult or sensitive situations.
  • Manages self with strong organizational and time management skills.
  • High accuracy levels and attention to detail with proven strength in planning.
About Working for Us

We are committed to creating a values-led culture and building a workforce that reflects the diversity of our customers and communities. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

We are disability confident and welcome applications from under-represented groups. We offer a wide-ranging benefits package, including a generous pension contribution, an annual performance-related bonus, and share schemes.

  • Tusker Order and Placing Team Leader

    1 day ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking an experienced Order and Placing Team Leader to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for the efficient and effective management of Tusker's new vehicle order requests, ensuring vehicle orders and requotes are processed within required KPIs.Key ResponsibilitiesManage the daily...

  • Tusker Order and Placing Team Leader

    2 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking an experienced Order and Placing Team Leader to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for the efficient and effective management of Tusker's new vehicle order requests, ensuring vehicle orders and requotes are processed within required KPIs.Key ResponsibilitiesManage the daily...

  • Tusker Order and Placing Team Leader

    7 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking an experienced Order and Placing Team Leader to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for the efficient and effective management of Tusker's new vehicle order requests, ensuring vehicle orders and requotes are processed within required KPIs.Key ResponsibilitiesManage the daily...

  • Tusker Order and Placing Team Leader

    7 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking an experienced Order and Placing Team Leader to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for the efficient and effective management of Tusker's new vehicle order requests, ensuring vehicle orders and requotes are processed within required KPIs.Key ResponsibilitiesManage the daily...

  • Tusker Order and Delivery Team Lead

    2 weeks ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About this OpportunityWe are seeking a highly skilled and experienced Order and Delivery Team Leader to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for the efficient and effective management of our order bank, from new order placement with our dealer network to successful new car delivery to our drivers.Key...

  • Tusker Order and Delivery Team Lead

    2 weeks ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About this OpportunityWe are seeking a highly skilled and experienced Order and Delivery Team Leader to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for the efficient and effective management of our order bank, from new order placement with our dealer network to successful new car delivery to our drivers.Key...

  • Tusker Order and Placing Team Leader

    4 weeks ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About this OpportunityThe efficient and effective management of Tusker's new vehicle order requests, ensuring vehicle orders and requotes are processed with dealers and manufacturers within required Key Performance Indicators (KPIs).ResponsibilitiesManage the daily operations of the Order & Placing team, working with team members to ensure orders are placed...

  • Tusker Order and Placing Team Leader

    3 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking an experienced Order and Placing Team Leader to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for the efficient and effective management of Tusker's new vehicle order requests, ensuring vehicle orders and requotes are processed within required KPIs.Key ResponsibilitiesManage the daily...

  • Tusker Order and Placing Team Leader

    3 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking an experienced Order and Placing Team Leader to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for the efficient and effective management of Tusker's new vehicle order requests, ensuring vehicle orders and requotes are processed within required KPIs.Key ResponsibilitiesManage the daily...

  • Tusker Order and Placing Team Leader

    4 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking an experienced Order and Placing Team Leader to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for the efficient and effective management of Tusker's new vehicle order requests, ensuring vehicle orders and requotes are processed within required KPIs.Key ResponsibilitiesManage the daily...

  • Tusker Order and Placing Team Leader

    4 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking an experienced Order and Placing Team Leader to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for the efficient and effective management of Tusker's new vehicle order requests, ensuring vehicle orders and requotes are processed within required KPIs.Key ResponsibilitiesManage the daily...

  • Tusker Order and Delivery Advisor

    1 week ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly skilled and motivated Order and Delivery Advisor to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for assisting drivers in navigating the entire order fulfilment process and addressing any issues or concerns that may arise.Key ResponsibilitiesAct as the primary point of...

  • Tusker Order and Delivery Advisor

    1 week ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About the RoleWe are seeking a highly skilled and motivated Order and Delivery Advisor to join our team at Lloyds Banking Group. As a key member of our team, you will be responsible for assisting drivers in navigating the entire order fulfilment process and addressing any issues or concerns that may arise.Key ResponsibilitiesAct as the primary point of...

  • Tusker Order and Delivery Advisor

    5 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About this OpportunityThe Order and Delivery Advisor role is a key position within our organization, responsible for assisting drivers in navigating the entire order fulfilment process. This involves coordinating with various departments and our dealer network to ensure smooth processing and delivery of orders.Key Responsibilities:Act as the primary point of...

  • Tusker Order and Delivery Advisor

    4 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About this OpportunityThe Order and Delivery Advisor role is a key position within our organization, responsible for assisting drivers in navigating the entire order fulfilment process. This involves coordinating with various departments and our dealer network to ensure smooth processing and delivery of orders.Key Responsibilities:Act as the primary point of...

  • Tusker Order and Delivery Advisor

    2 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About this OpportunityThe Order and Delivery Advisor role is a key position within our organization, responsible for assisting drivers in navigating the entire order fulfilment process. This involves coordinating with various departments and our dealer network to ensure smooth processing and delivery of orders.Key ResponsibilitiesAct as the primary point of...

  • Tusker Order and Delivery Advisor

    2 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About this OpportunityThe Order and Delivery Advisor role is a key position within our organization, responsible for assisting drivers in navigating the entire order fulfilment process. This involves coordinating with various departments and our dealer network to ensure smooth processing and delivery of orders.Key ResponsibilitiesAct as the primary point of...

  • Tusker Order and Delivery Advisor

    7 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About this OpportunityThe Order and Delivery Advisor role is a key position within our organization, responsible for assisting drivers in navigating the entire order fulfilment process. This involves coordinating with various departments and our dealer network to ensure smooth processing and delivery of orders.Key Responsibilities:Act as the primary point of...

  • Tusker Order and Delivery Advisor

    6 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About this OpportunityThe Order and Delivery Advisor role is a key position within our organization, responsible for assisting drivers in navigating the entire order fulfilment process. This involves coordinating with various departments and our dealer network to ensure smooth processing and delivery of orders.Key Responsibilities:Act as the primary point of...

  • Tusker Order and Placing Team Leader

    6 days ago

    Watford, Hertfordshire, United Kingdom Lloyds Banking Group Full time

    About this OpportunityThe efficient and effective management of Tusker's new vehicle order requests, ensuring vehicle orders and requotes are processed with dealers and manufacturers within required KPIs.Key ResponsibilitiesEnsure orders and requotes are processed in a timely manner using the team resources effectively to deliver on SLAs and KPIs.Prioritise...