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Customer Service Representative
2 months ago
About the Role
We are seeking a talented and enthusiastic individual to join our team as a Team Member at Mecca. As a Team Member, you will be the face of our venue, providing exceptional customer service and ensuring that our customers have an unforgettable experience.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with the team to maintain a clean and welcoming environment, adhering to health and safety standards.
- Assist with food and beverage service, including taking orders and serving customers.
- Participate in training and development programs to enhance skills and knowledge.
- Contribute to the achievement of sales targets and revenue growth.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A fun and supportive work environment.
- The opportunity to work with a leading operator in the UK.
Requirements
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Previous experience in a customer-facing role is desirable.
- Able to work flexible hours, including evenings and weekends.
Why Join Us?
At Mecca, we are committed to providing an exceptional customer experience and creating a fun and supportive work environment. We offer a range of benefits and opportunities for career development, making us an attractive employer for those looking to start or advance their career in the hospitality industry.
