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Rail Sales Key Account Manager
2 months ago
Job Purpose:
As a key member of our sales team, you will be responsible for driving sales and achieving profit targets through a structured sales process for multiple products in the sector. This includes converting marketing and sales leads into qualified opportunities and generating quotes within our CRM system.
Key Responsibilities:
- Deeply understand customer needs and identify solutions that fulfill these needs.
- Influence, educate, and support contractors and subcontractors involved in bespoke projects.
- Effective internal communication with departments through tools such as Salesforce CRM to ensure leads and customer information are properly managed.
- Support the Sector Manager in achieving sales and profit targets by meeting individual targets set by the Sector Sales Manager.
- Provide weekly updates on opportunities, projects, values, and material needs during Traction meetings.
- Manage leads in the CRM system, qualify them, and deliver timely, accurate quotes with necessary documentation.
- Ensure timely customer support, addressing and resolving any client issues, and assisting team members when needed.
- Build relationships with clients to convert leads into orders, prioritising face-to-face visits but utilising video calls or phone calls as needed.
- Maintain up-to-date information on all project leads and opportunities in the CRM system.
- Provide guidance and support to contractors and sub-contractors installing products.
- Collaborate with design agencies to specify Dura products by providing timely and accurate information.
- Ensure that all orders include accurate specifications and details to allow CAD and Operations to process them correctly the first time.
- Assist in gathering project marketing materials, such as before-and-after photos, from site visits or clients.
Requirements:
- A minimum of 5 years' experience in the Rail Industry sector.
- Relevant technical product sales knowledge and experience are advantageous.
- Willingness to travel occasionally to meet business and customer needs.
- Experience using CRM systems.
- Proficient in Microsoft Outlook, Excel, Word, and PowerPoint.
Benefits:
- Basic Salary: £43,000 - £55,000 per annum (depending on experience).
- Potential to earn 20% of Basic salary, following one year's service as part of the companywide Net Profit Gain Share Bonus System (NPGSBS).
- OTE: £51,600 - £66,000 per annum (depending on experience).
- Car Allowance: £5,981 - £6,729 (Electric or Plug in Hybrid) or £4,785 - £5,383 per annum (Petrol/Diesel).
- Company Car: The company provides you with a company car at £281 - £313 per month (Electric or Plug in Hybrid) or £200 - £225 per month (Petrol/Diesel).
- Total Package: £57,581 - £72,729 per annum (depending on experience and assuming opt out of car allowance with access of an electric/hybrid vehicle).
- Fully expensed mobile phone, laptop & accessories.
- Holidays: 20 days per year plus 8 Bank Holidays. Loyalty Holiday accrued from Year 2, with 1 additional day awarded in Yr2, Yr4, Yr6, Yr8, Yr10 – up to a max of 5 additional long service holiday days).
Why work at Dura Composites?
We offer a range of benefits and perks to support your career and well-being, including:
- Full Sick Pay scheme, following 1yr service.
- Auto Enrolment Pension scheme provided by People's Pension.
- Occupational Health (health & lifestyle screening services, confidential health & medical support).
- Wellbeing programmes & initiatives (i.e., massages, wellness & fitness groups).
- Salary Sacrifice Schemes: Electric Car Scheme, Tech Scheme, Cycle to Work.
- Quarterly 1-2-1 welfare & performance reviews.
- Role-specific training & development opportunities, and team-building activities.
- The choice to attend PRIDE Experience outings, social events, and celebrations throughout the year.
