Front Desk Associate
4 weeks ago
We're seeking a skilled Receptionist to join our team at Premier Inn in Manchester (Tameside Hyde). As the face of our hotel, you'll be responsible for delivering exceptional customer service and ensuring a warm welcome for our guests.
Key Responsibilities:
- Provide a high level of customer service to guests, responding to their queries and resolving any issues promptly.
- Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
- Collaborate with the housekeeping team to ensure rooms are prepared to a high standard.
- Process payments and handle cash transactions accurately.
- Maintain a clean and organized workspace, adhering to health and safety standards.
What We Offer:
- A competitive hourly rate, up to £ per hour.
- A fixed-term contract of 3 months, with the possibility of extension.
- 16 hours of work per week, spread across 2 days.
- Opportunities for career growth and development within Whitbread.
- A range of benefits, including a Whitbread Benefits card, pension scheme, and discounts on Premier Inn rooms and meals.
Why Work with Us:
- We're committed to creating a diverse and inclusive workplace, where everyone feels valued and supported.
- We offer comprehensive training and support to help you succeed in your role.
- We're passionate about delivering exceptional customer service and exceeding guest expectations.
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