Pharmacy Manager Position

18 hours ago

Plymouth, Plymouth, United Kingdom Morrisons Full time

About The Role

We are seeking a highly skilled and experienced Pharmacy Manager to lead our Plymstock store, which dispenses over 8,000 valued items on average to the local community each month. As a Pharmacy Manager at Morrisons, you will be responsible for providing exceptional customer service, leading a team of pharmacy professionals, and driving business growth through the delivery of high-quality pharmacy services.

About You

To be successful in this role, you will need to possess a Pharmacy degree, be registered with the General Pharmaceutical Council (GPhC), and have experience of working in the community pharmacy sector. You will also need to demonstrate strong leadership and communication skills, as well as a customer-first ethos.

Key Responsibilities

  • Lead a Pharmacy Team in providing excellent customer service through proactive engagement of customers and the community
  • Maintain a customer-focused environment creating moments that matter to our customers when they need it most
  • Engage confidently and compassionately with customers, guiding them to take medication safely and effectively
  • Ensure product knowledge remains relevant and up to date, responding to customer needs appropriately
  • Provide essential Pharmacy Services Flu Vaccines / NHS Pharmacy First Service (PFS)
  • Ensure pharmacy colleagues schedules, holidays and working time is effectively planned and managed
  • Create a culture driving a great environment growing and developing our colleagues
  • Work collaboratively with other pharmacy colleagues, offering support and advice where required, whilst sharing accurate information in a confidential and timely manner
  • Coach and lead the Pharmacy Team & Store Manager with the delivery of agreed KPIs
  • Provide appropriate direction and guidance to pharmacy colleagues, ensuring a safe and effective workflow is in place
  • Be responsible for the safe, effective and legal running of the pharmacy
  • Ensure all Pharmacy Standard Operating Procedures are followed
  • Responsible for the completion of all pharmacy audits and any resulting actions/outputs
  • Ensure compliance to Pharmacy Data Security & Protection at all times
  • Oversee the ordering and replenishment of pharmacy stock and control the sale of medicines
  • Build relationships with GPs & appropriate Healthcare Professionals in the community
  • Use expert knowledge and opportunistic interventions to maximise/drive services and sales, whilst complying with any clinical, ethical and legal requirements

What We Offer

As a Pharmacy Manager at Morrisons, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer service and driving business growth. You will also have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.

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