Customer Engagement Specialist

4 weeks ago


Sunderland, Sunderland, United Kingdom Mecca Bingo Full time
Position Overview

As a vital part of our organization, our Team Members are equipped to handle various responsibilities that ensure our valued customers at Mecca Bingo receive exceptional service. We seek enthusiastic, adaptable, compassionate, and diligent individuals to enhance our environment. We appreciate genuine, friendly personalities who are dedicated to creating an atmosphere that feels like family.


Key Responsibilities

Your versatility will enable you to connect with diverse individuals and assist in all areas of the venue. You are committed to hard work and enjoy engaging with our customers to enhance their experience. Your friendly demeanor and constant smile will contribute to making our venues lively and enjoyable.


Core Values

You will embody our STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions, demonstrating behaviors that foster excitement and entertainment for our customers and the communities we serve.


Qualifications
  • A positive attitude is paramount; we seek individuals who are passionate about customer care and thrive in a lively, interactive environment.
  • Strong communication skills are essential.
  • A welcoming smile for every guest.

Additional Information

This role offers a 16-hour contract with multiple openings available.

  • Comprehensive Induction: Your success is our focus. We provide an extensive onboarding program designed to introduce you to our Mecca values and culture, ensuring you are well-prepared for your responsibilities.
  • Professional Development: You will have the chance to learn and advance under the mentorship of seasoned industry professionals, utilizing your unique flair to contribute to our team's success.
  • People-Centric Environment: At Mecca, our people are our priority. Our supportive workplace ensures you have the resources needed to excel.
  • High-Performance Culture: Become part of a team that values high achievement. We set ambitious goals and support you in reaching your full potential.
  • Commitment to Growth: At Mecca, growth is a fundamental principle. We are dedicated to fostering both individual and team development to help you thrive.

Seize the opportunity to be part of a people-oriented organization that promotes a high-performance culture, where you, your colleagues, and your venue can collaborate, succeed, and flourish together.


Mecca Bingo is committed to being an inclusive employer, ensuring we understand and meet the needs of our candidates and customers. We strive to provide fair and equal access to our services. If you require any adjustments, please inform us in advance of your interview.



  • Sunderland, Sunderland, United Kingdom Mecca Bingo Full time

    Position OverviewAs a vital part of our team, you will be equipped to handle various roles essential for providing exceptional service to our valued Mecca customers. We seek enthusiastic, adaptable, compassionate, and diligent individuals who thrive in a lively environment. Our ideal candidates are genuine, sociable, and dedicated to creating an atmosphere...


  • Sunderland, Sunderland, United Kingdom Mecca Bingo Full time

    Position OverviewAs a vital part of our operations, our Team Members are equipped to handle various responsibilities that ensure our valued customers at Mecca Bingo receive exceptional service. We seek enthusiastic, adaptable, and dedicated individuals who thrive in a lively environment. Our ideal candidates are personable, engaging, and genuinely committed...


  • Sunderland, Sunderland, United Kingdom North East Regional Employers Organisation Full time

    Job Title: Youth Engagement SpecialistJob Summary:The North East Regional Employers Organisation is seeking a highly motivated and experienced Youth Engagement Specialist to join our team. As a key member of our organisation, you will be responsible for developing and implementing programmes that engage and inspire young people in the North East region.Key...


  • Sunderland, Sunderland, United Kingdom North East Regional Employers Organisation Full time

    Job Title: Youth Engagement SpecialistJob Summary:The North East Regional Employers Organisation is seeking a highly motivated and experienced Youth Engagement Specialist to join our team. As a key member of our organisation, you will be responsible for developing and implementing programmes that engage and inspire young people in the North East region.Key...


  • Sunderland, Sunderland, United Kingdom North East Autism Society Full time

    Job Title: Community Engagement Support SpecialistCompany: North East Autism SocietyCompetitive starting salary with opportunities for growthComprehensive holiday package exceeding 7 weeks annuallyRetirement plan with employer contributionsImmediate access to a portion of your salarySpecialized training programs for professional advancementEmployee discounts...


  • Sunderland, Sunderland, United Kingdom greenbean RPO Full time

    Position Overview:Are you prepared to enhance everyday experiences for countless individuals? Greenbean RPO is looking for dedicated customer service professionals to become part of our dynamic contact center.Our organization is expanding and relocating to a modern, fully renovated office space, providing an innovative and engaging work atmosphere.This role...


  • Sunderland, Sunderland, United Kingdom Litt Recruitment Full time

    Employee Experience & Events Coordinator Litt Recruitment is dedicated to fostering a vibrant and positive workplace culture. We believe in the significance of continuous improvement and positivity, which drives our team's exceptional performance across the organization. As part of our commitment to enhancing employee experience, we are seeking an Employee...


  • Sunderland, Sunderland, United Kingdom Stoneacre Motor Group Full time

    Exciting Career Opportunity at Stoneacre Motor GroupAre you ready to elevate your career in customer service? Stoneacre Motor Group is on the lookout for a committed Customer Service Specialist to enhance our dynamic team.As a Customer Service Specialist at Stoneacre, you will be pivotal in delivering outstanding customer experiences. Your responsibilities...


  • Sunderland, Sunderland, United Kingdom Stoneacre Motor Group Full time

    Exciting Career Opportunity at Stoneacre Motor GroupAre you ready to elevate your career in customer service? Stoneacre Motor Group is on the lookout for a committed Customer Service Specialist to enhance our dynamic team.As a Customer Service Specialist at Stoneacre, you will be pivotal in delivering exceptional customer experiences. Your role will involve...


  • Sunderland, Sunderland, United Kingdom Stoneacre Motor Group Full time

    Exciting Career Opportunity at Stoneacre Motor GroupAre you ready to elevate your career in customer service? Stoneacre Motor Group is actively seeking a committed Customer Service Specialist to enhance our dynamic team.As a Customer Service Specialist at Stoneacre, you will be instrumental in delivering exceptional customer experiences. Your...


  • Sunderland, Sunderland, United Kingdom Barclays Bank PLC Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Barclays Bank PLC. As a key member of our customer service team, you will be responsible for providing exceptional customer service while resolving more complex customer needs and requests.Key ResponsibilitiesCustomer Service DeliveryProvide customer service through...


  • Sunderland, Sunderland, United Kingdom Litt Recruitment Full time

    Employee Experience & Events Coordinator Litt Recruitment is dedicated to fostering a vibrant and positive workplace culture. They believe in the significance of creating an environment that promotes continuous improvement and high performance among their employees. As part of their commitment to enhancing employee satisfaction, they are seeking an Employee...


  • Sunderland, Sunderland, United Kingdom Manpower UK Ltd Full time

    About Us Manpower UK Ltd is proud to present an exciting opportunity within our esteemed partner's organization. Our client is a leading entity in the print industry, currently in search of a committed and skilled Internal Sales and Customer Support Specialist to enhance their team. Role Overview This position is ideal for individuals who thrive in a...


  • Sunderland, Sunderland, United Kingdom Litt Recruitment Full time

    Employee Experience & Events Coordinator Litt Recruitment values the importance of fostering a workplace that is both enjoyable and uplifting. They are committed to cultivating a culture of ongoing enhancement and positivity, motivating and supporting their team's sustained high performance across the organization. Following a successful rebranding...


  • Sunderland, Sunderland, United Kingdom Barclays Bank PLC Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Barclays Bank PLC. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and resolving complex customer needs.Key ResponsibilitiesCustomer Service DeliveryProvide personalized customer service to meet...


  • Sunderland, Sunderland, United Kingdom Barclays Bank PLC Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at Barclays Bank PLC. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and resolving complex customer needs.Key ResponsibilitiesCustomer Service DeliveryProvide personalized customer service to meet...


  • Sunderland, Sunderland, United Kingdom greenbean RPO Full time

    About the Role:As a Customer Care Advisor at Greenbean RPO, you will play a vital role in ensuring customer satisfaction and enhancing the overall client experience. Your primary responsibility will be to deliver exceptional service across various communication channels.Key Responsibilities:Manage customer inquiries and provide effective solutions to their...


  • Sunderland, Sunderland, United Kingdom Kura Full time

    Position: Sales Consultant - Energy SectorLocation:Remote and Office-Based Options AvailableWorking Hours:Monday to Friday, 9 AM to 6 PM37.5 Hours WeeklyAbout Kura:Kura is a prominent provider of customer interaction solutions in the UK and South Africa. Our mission is to empower individuals to achieve their utmost potential through a culture centered around...


  • Sunderland, Sunderland, United Kingdom Gentoo Full time

    About the Role:Gentoo is seeking a highly skilled and motivated individual to join our team as a Customer Support Specialist. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our control centre, providing exceptional customer service, and responding to emergency situations.Key Responsibilities:Monitor CCTV...


  • Sunderland, Sunderland, United Kingdom Gentoo Full time

    About the Role:Gentoo is seeking a highly skilled and motivated individual to join our team as a Customer Support Specialist. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our control centre, providing exceptional customer service, and responding to emergency situations.Key Responsibilities:Monitor CCTV...