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Customer Engagement Specialist
3 months ago
As a vital part of our operations, our Team Members are equipped to handle various responsibilities that ensure our valued customers at Mecca Bingo receive exceptional service. We seek enthusiastic, adaptable, and dedicated individuals who thrive in a lively environment. Our ideal candidates are personable, engaging, and genuinely committed to creating an atmosphere that feels like family.
Key Responsibilities
Your versatility will enable you to connect with diverse individuals and contribute across different areas of the venue. You should enjoy hard work and be attentive to customer needs, striving to enhance their experience. A friendly demeanor and a constant smile are essential as you work to make our venues a hub of enjoyment and excitement.
Core Values
You will embody our STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. Demonstrating these principles will help foster a vibrant and entertaining environment for our customers and the communities we serve.
Qualifications
- A positive attitude is paramount; we prioritize individuals who are passionate about customer care and thrive in a dynamic, friendly setting.
- Strong communication skills are essential.
- A welcoming smile for every guest.
Additional Insights
This role offers a 16-hour contract with multiple positions available.
- Comprehensive Induction: We prioritize your success with a thorough onboarding program designed to immerse you in our Mecca values and culture, ensuring you are well-prepared for your responsibilities.
- Opportunities for Growth: You will have the chance to learn and develop under the mentorship of seasoned professionals, allowing you to express your unique style while contributing to our team's success.
- People-Centric Environment: At Mecca, our focus is on our people. We provide a supportive workplace that equips you with the necessary tools to excel.
- Commitment to High Performance: Become part of a team that values excellence. We set ambitious goals and support you in reaching your full potential.
- Focus on Development: Growth is integral to our mission at Mecca. We are dedicated to fostering both individual and team development to ensure your success.
Seize the opportunity to be part of a people-oriented organization that champions a high-performance culture, where you, your colleagues, and the venue can thrive together.
Mecca Bingo is dedicated to being an inclusive employer, striving to understand and meet the diverse needs of our candidates and customers. We aim to facilitate fair and equal access to our services.
