Technical Support Analyst
7 days ago
**Application Support Analyst Role**
Ncounter Technology Recruitment is seeking an accomplished Application Support Analyst to join a tight-knit team of experts within a production team who service a global client and customer base.
This business offers Financial Infrastructure as a Service, harnessing Software-Defined Networking, Connectivity, and a multitude of APIs to create market-leading environments. This high-performance and low-latency platform helps some of the world's most successful financial institutions access various markets including Crypto, Futures, FX, Rates, and Credit.
**Key Responsibilities:**
- Provide Application Support for a global client and customer base
- Collaborate with a team of experts to resolve technical issues and improve system performance
- Develop and maintain in-depth knowledge of Linux/Unix and Java Runtime Applications
- Utilize Monitoring and Diagnostics tooling (Kibana, Grafana, Prometheus, etc.) to identify and resolve issues
- Administer ZenDesk and provide MS Windows support as needed
**Requirements:**
- 5+ years of experience in Application Support Analyst role
- Background in Trading/Financial Services
- Experience with FIX knowledge and L1 and L2 Support
**What We Offer:**
Ncounter Technology Recruitment offers a competitive salary, bonus, and benefits package. If you are a motivated and experienced Application Support Analyst, we encourage you to apply for this exciting opportunity.
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