Technical Business Solutions Analyst
2 months ago
Role Overview
The Technical Business Solutions Analyst will be responsible for eliciting, understanding, and documenting functional and non-functional requirements while working closely with the TP ICAP business, corporate, and technology teams.
The Technical Business Solutions Analyst will ensure that requirements are accurately translated into a roadmap with milestones and user stories. They will work on complex order management and deal management systems, including integration with enterprise services and third-party systems.
Key Responsibilities:
- Work closely with business product owners, business product analysts, and the development team to ensure the delivery roadmap is in line with business priorities.
- Help the development teams identify stories that can be grouped to form minimum viable deliveries to support regular deployment to production.
- Help team members understand the focus and delivery value of each milestone and each release.
- Be capable of articulating business requirements to support planning and estimation.
- Capture business needs in user stories and use cases, ensuring sufficient detail for scope definition, estimation, and prioritization.
- Support the use of preferred planning and prioritization tooling to capture and track deliveries, identify issues, and help with roadmap and iteration planning and prioritization.
- Be proactive in supporting the team's engagement in a well-defined software development lifecycle that supports planning, prioritization, and delivery needs.
- Support the team in defining scope and guiding estimation of work to be done by leveraging domain and business knowledge.
- Identify opportunities to consolidate deliveries to effectively address root cause issues across multiple platforms or business products.
- Challenge the business on their assumptions to uncover what their problems actually are, ensuring development will be equipped to propose more efficient or effective solutions.
- Ensure business prioritization gates in the software development lifecycle are utilized effectively by guiding business product owners and analysts through the lifecycle.
Communication and Leadership
- Work with business product owners to shepherd their articulation of business needs and priorities, capturing these using preferred tooling in recognized formats such as user stories and use cases.
- Participate in retrospectives and seek opportunities to drive best practice.
- Support members of the software team in delivering high-quality and innovative software solutions that meet business needs by working with team members at each stage in the feature lifecycle: estimation, prioritization, test case analysis, development, testing, deployment.
- Collaborate with the development team, PEs, TLs, and TDMs, and the business to establish and analyze trade-offs between usability and delivery.
- Be a liaison between business units, technology, and support teams.
- Be supportive of other team members, seeking opportunities to mentor and share experience and domain knowledge with other team members.
- Seek to become a subject matter expert for the business areas interfaced into and support the wider team in their acquisition of knowledge in the general domain and in specific business products.
Change, Risk, and Issue Management
- Identify and support the team in identifying and escalating risks as appropriate.
- Work with Team Leaders to provide time and resource estimates, identify potential areas of risk, and suggest mitigating actions.
- Share complex business needs or issues with other team members and influence their decision-making where necessary.
- Ensure business risks are fully communicated and understood.
- Assist and facilitate prioritization of software defects and enhancements.
Experience/Competences
- Education/Professional Qualifications: Degree or equivalent industry experience.
- Experience: Experience in a business analysis role in the delivery of complex systems.
- Experience of eliciting and capturing requirements, using user stories and use cases, in a software development environment for the delivery of complex systems.
- Enterprise system experience.
- Experience of the full software development lifecycle in a technical role.
Desirable Criteria
- Education/Professional Qualifications: Relevant Masters or higher degree.
- Experience: Experience of delivering platforms and services across multiple teams.
- Experience of multi-year projects from inception to maintenance.
- Experience of regulatory-driven projects.
- Experience of mentoring colleagues and supporting colleague growth and advancement.
- Experience of transitioning applications and/or products from vendors or remote locations to local teams.
- Knowledge of Financial Markets, Systems, and Over-the-Counter (OTC) products.
- Financial sector experience.
- Experience of using agile tooling to support team delivery.
- Excellent attention to detail, highly organized with a proactive approach.
- Strong analytical ability and problem-solving skills.
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