Customer Service Representative

1 day ago


Ruislip, Greater London, United Kingdom John Lewis Partnership Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Supermarket Assistant. As a key member of our Partnership, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Operate cash registers, process transactions, and handle customer payments accurately and efficiently.
  • Restock shelves, maintain a clean and organized store environment, and ensure that all products are displayed in an attractive and appealing manner.
  • Work collaboratively with colleagues to achieve sales targets, promote products, and drive business growth.
  • Participate in ongoing training and development to enhance skills and knowledge, ensuring that you are up-to-date on the latest products, services, and company initiatives.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively to meet deadlines.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • A competitive hourly rate of £12.89.
  • A comprehensive benefits package, including staff discount, subsidized food, and access to exclusive Partnership hotels.
  • Ongoing training and development opportunities to enhance skills and knowledge.
  • A dynamic and supportive work environment, with opportunities for career growth and advancement.

About Us:

The John Lewis Partnership is a unique and values-driven organization that prioritizes the well-being and success of its Partners. We believe in creating a workplace that is inclusive, diverse, and supportive, where everyone has the opportunity to thrive and reach their full potential.



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