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Customer Service Representative
2 months ago
This role is a key part of our front-line team, representing the John Lewis Partnership with every customer interaction. As a passionate advocate for exceptional customer service, you will be responsible for delivering a unique blend of quality and outstanding service to our customers' doors.
Key Responsibilities:
As a Partner, you will be expected to:
- Proactively seek opportunities to improve our services and processes, ensuring the Partnership's efficiency and productivity.
- Assist with stock control, cashiering, and other tasks as required, which may involve lifting heavy products.
- Ensure the safe handling and delivery of age-restricted items, adhering to our health and safety protocols.
- Develop excellent driving skills and maintain a valid UK manual driving licence with no more than six points.
Requirements:
To be successful in this role, you will need:
- A full valid UK manual driving licence with no more than six points.
- Excellent driving skills and a good appreciation of health and safety.
- Previous experience in a driving role and knowledge of chilled vehicles would be beneficial.
Benefits:
As a Partner, you will enjoy a range of benefits, including:
- Staff discount and subsidised food in Partner dining rooms.
- Discounts in local restaurants and access to exclusive Partnership hotels.
- Subsidised learning and a unique benefits package.
Working Hours:
This role requires a flexible approach, with working hours including Friday 15:00-21:30 and Sunday 13:15-21:30.
About the John Lewis Partnership:
We value diversity and inclusivity, and we want you to be yourself. Our Partnership is built on a foundation of trust, respect, and collaboration, and we're committed to creating a workplace where everyone can thrive.
