Customer Service Representative
3 weeks ago
This role is a key part of our front-line team, representing Waitrose & Partners with every customer interaction. As a passionate advocate for exceptional customer service, you will be responsible for delivering a high-quality experience that meets our customers' expectations.
Key Responsibilities:
As a Partner, you will be expected to:
- Provide exceptional customer service, ensuring a positive experience for every customer interaction.
- Operate a delivery vehicle safely and efficiently, adhering to company policies and procedures.
- Assist with stock control and cashiering duties, including lifting heavy products.
- Participate in continuous improvement initiatives to enhance the efficiency and productivity of the Partnership.
- Meet the requirements for a full valid UK manual driving licence with no more than six points.
Requirements:
To be successful in this role, you will need:
- A full valid UK manual driving licence with no more than six points.
- Excellent driving skills and a good appreciation of health & safety.
- Previous experience in a driving role and knowledge of chilled vehicles are desirable.
Benefits:
As a Partner, you will enjoy a range of benefits, including:
- Staff discount.
- Subsidised food in Partner dining rooms.
- Discounts in local restaurants.
- Subsidised learning.
- Access to exclusive Partnership hotels.
Working Hours:
This role requires a flexible approach, with a scheduled weekly hours of 13.75 hours, working Friday 15:00-21:30 and Sunday 13:15-21:30.
At the John Lewis Partnership, we value diversity and inclusion. We want you to be yourself and bring your unique perspective to our team.
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