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Customer Service Representative
2 months ago
This role is a key part of our front-line team, representing Waitrose & Partners with every customer interaction. As a passionate advocate for exceptional customer service, you will be responsible for delivering a unique blend of quality and service to our customers' doors.
Key Responsibilities:
- Proactively seek opportunities to improve our services and processes, ensuring the Partnership's success for the future.
- Deliver exceptional customer service, handling unexpected situations with flexibility and initiative.
- Assist with stock control, cashiering, and other tasks, including lifting heavy products.
- Ensure compliance with health and safety regulations and maintain excellent driving skills.
Requirements:
- A full valid UK manual driving licence with no more than six points.
- 18 years old or over.
- Previous experience in a driving role and knowledge of chilled vehicles are desirable.
Benefits:
As a Partner, you will enjoy our unique benefits package, including staff discount, subsidised food, discounts in local restaurants, subsidised learning, and access to exclusive Partnership hotels.
Working Hours:
13.75 hours per week, working Friday 15:00-21:30 and Sunday 13:15-21:30.
At the John Lewis Partnership, we value diversity and inclusivity. We want you to be yourself and thrive in a supportive environment.
