Customer Service Representative

2 days ago


Ruislip, Greater London, United Kingdom John Lewis Partnership Full time
Job Summary:

This role is a key part of our front-line team, representing the John Lewis Partnership with every customer interaction. As a passionate advocate for exceptional customer service, you will be the face of our business, delivering the unique blend of Waitrose quality and outstanding service to our customers' doors.

Key Responsibilities:

  • Proactively seek opportunities to improve the way we work, ensuring the Partnership is efficient and productive.
  • Assist with stock control, cashiering, and other tasks as required, which may involve lifting heavy products.
  • Ensure a good appreciation of health & safety and excellent driving skills, with a valid UK manual driving licence and no more than six points.
  • Participate in a driving assessment as part of the application process.

Requirements:

  • A full valid UK manual driving licence with no more than six points.
  • 18 years old or over.
  • Previous experience in a driving role and knowledge of chilled vehicles are desirable.

Benefits:

  • Unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and more.

Working Hours:

13.75 hours per week, working Friday 15:00-21:30 and Sunday 13:15-21:30.

At the John Lewis Partnership, we value diversity and inclusivity. We want you to be yourself and thrive in a supportive environment.



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