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Senior Client Relationship Manager
2 months ago
BranWell Ford Associates Limited is seeking a seasoned professional to enhance its client management division in response to significant business growth and an expanding client base.
This position offers a unique opportunity to further your career while contributing positively to a nurturing and collaborative workplace.
Position OverviewAs a pivotal member of our successful team, you will be tasked with managing relationships for a diverse portfolio of clients while supporting broader team initiatives. Your responsibilities will include leading and executing communications, coordinating various projects, and providing leadership in technical and governance/risk management.
Key Responsibilities- Develop and oversee high-quality pension services tailored for employers.
- Lead and coordinate the delivery of services to independent schemes.
- Assist the Head of Employer Relationships in guiding the team.
- Manage employer projects aimed at scheme growth and development.
- Serve as a technical authority and coordinate manager development.
- Implement service enhancements based on client satisfaction feedback.
- Draft communications for employers, including announcements, booklets, and presentations.
- Ensure services are in alignment with policies and governance frameworks.
- A minimum of 5 years of experience in pensions client relationship management.
- Strong technical knowledge; APMI qualification is a plus.
- Commercial awareness and polished presentation skills.
- A demonstrated commitment to the values and objectives of the organization.
- Contributory pension scheme: 12% employer contribution, 6% employee contribution.
- Life assurance equivalent to 4 times the annual salary.
- 27 days of annual leave plus bank holidays.
- Private medical insurance.
