Senior Client Relationship Manager

4 weeks ago


Leeds, Leeds, United Kingdom IMA-HOME Full time

About the Role

We are seeking a skilled Senior Client Relationship Manager to join our Experience Retail team at IMA-HOME. As an Account Manager, you will be responsible for managing client projects and day-to-day account running, delivering exceptional client experience at all times.

This role requires strong organizational skills, relationship-building with clients and internal departments, and a passion for the sports industry. Regular international travel is also a key aspect of this position.

Key Responsibilities

  • Build and develop strong relationships with clients and stakeholders
  • Understand client objectives and challenges, and develop market insights to support planning and creative processes
  • Ensure senior strategic or creative input in projects and meetings
  • Successfully interpret client briefs into great creative work and present output for senior sign-off
  • Manage work in progress and status reports internally and externally

About the Team

Our Client Service team is dedicated to creating unforgettable brand experiences through the limitless power of retail. We strive to form, build, and grow successful relationships with clients, and we're looking for a talented Account Manager to join our team.

What We Offer

  • Hybrid and flexible working policy
  • Career development opportunities with a dedicated L&D budget
  • Competitive salary
  • Healthcare Cash Plan
  • A working environment that champions ED&I
  • Disability Confident Accredited employer
  • Careers after Babies partner and Menopause Workplace Pledge employer
  • Pension scheme
  • Cycle to work scheme
  • Employee discounts on gym memberships
  • Global office locations
  • Vibrant agency environment with regular social and wellbeing activities
  • Internal employee forum


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