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Office Coordinator

2 months ago

Gillingham, Kent, United Kingdom Lighthouse Safety Full time

Join Our Team at Lighthouse Safety

We are seeking a motivated and enthusiastic individual to become a vital part of our organization.

Do you possess a Positive Mental Attitude and a desire to contribute to a dynamic and expanding Health and Safety Training and Consultancy firm?

Key Responsibilities

  • Welcome and assist course participants at our headquarters, fostering strong relationships with clients.
  • Handle incoming calls professionally.
  • Maintain and update quotation and purchase tracking spreadsheets.
  • Generate client quotations efficiently.
  • Coordinate course bookings with relevant awarding bodies.
  • Assist with booking inquiries via email and our CRM system.
  • Review course documentation as per established guidelines.
  • Ensure trainers receive all necessary materials and information for effective course delivery.
  • Prepare training contracts accurately.
  • Manage inventory of training resources.
  • Set up training rooms for course delivery, ensuring all materials and facilities are ready.
  • Secure the premises at the end of each day.
  • Organize meetings at headquarters, ensuring all necessary arrangements are in place.
  • Assist in closing course files, including scanning and organizing documentation.
  • Support filing and documentation processes.
  • Help create ADHOC certificates as needed.
  • Assist in scanning course-related documents.
  • Support the completion of course result documentation.
  • Contribute to Delegate Evaluation and Agent Analysis.

Qualifications

  • Excellent interpersonal, customer service, and communication abilities.
  • Strong multitasking skills.
  • Proficiency in Microsoft Office applications.
  • Familiarity with Health and Safety training and the Construction sector is advantageous but not mandatory.