Operations Analyst

1 week ago

London, Greater London, United Kingdom Claims Recruitment Services Full time
Senior Operations Analyst

We are seeking a highly skilled Senior Operations Analyst to join our team in a dynamic and challenging work environment. As a Senior Operations Analyst, you will play a critical role in providing analytical support to our Operations Manager, Claims Manager, and Active Underwriters.

Key Responsibilities:
  • Assist in the monitoring and analysis of underwriting performance against plan, and investigate reasons for deviations.
  • Monitor performance against agreed line size, licensed territories, and other terms provided for within binder/agreements.
  • Maintain, analyze, and report on bordereaux and management thereof.
  • Ensure reporting performance of Coverholders vs all contractual limits and requirements.
  • Maintain a detailed central reinsurance contract database, reviewing slips and setting up contracts within the database.
  • Monitor the accuracy and completeness of all reinsurance documentation and agreements.
  • Assist in the coordination and checking of LORS signings and premium messaging, and review of claims systems and data.
  • Produce claims management information and operations process documentation.
  • Assist with adherence to "key underwriting controls" and escalation of non/under performance.
  • Ensure adherence to operational monthly and quarterly controls.
  • Assist with production and review of key Lloyd's Returns.
Key Requirements:
  • Previous experience in the Lloyd's Insurance Market within an Operations or DA Analyst role.
  • Good communication and interpersonal skills, with the ability to build and maintain strong relationships.
  • Proficient with Microsoft Office (Excel, Word, PowerPoint), with advanced skills in data manipulation and analysis.
  • Proven ability to quickly grasp and understand more technical tools and languages, such as Power Query, SQL, and Python.

Our company, Claims Recruitment Services, is a highly regarded and expanding Lloyd's Syndicate. We offer a dynamic and challenging work environment, with a focus on data analysis and business intelligence. If you are a motivated and detail-oriented individual with a passion for data analysis, we encourage you to apply for this exciting opportunity.

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